Jeremy Lavender
Sawbridgeworth,Hertfordshire
Summary
Results-driven Senior Facilities Manager with a strong background in delivering total FM services across multi-site portfolios. Expertise in managing problem buildings and contracts with a focus on safety, compliance, and operational efficiency. Proven ability to coordinate maintenance, liaise with vendors, and enhance workplace environments, ensuring cost-effective solutions and smooth operations.
Overview
47
47
years of professional experience
Work History
Facilities Manager
Unite Students
10.2025 - Current
- Managed five student accommodation buildings, delivered hard and soft services, ensured 95% compliance, led team of eight staff, coordinated subcontractor management, and oversaw minor works projects.
- Solved problems and offered solutions to maintain and satisfy facility users.
- Planned maintenance activities following budget, building use needs and operational requirements to maintain high standards.
- Negotiated contracts with service providers, securing favourable terms and cost savings.
Freelance Facilities/Project Manager
CBRE
06.2025 - 10.2025
- Coordinated refurbishments within tight timelines for CBRE, overseeing fire damage rectification projects to ensure timely completion and compliance with safety standards.
- Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution.
- Facilitated regular team meetings and stakeholder updates, fostering open communication and collaborative problem-solving.
- Coordinated with clients to define project objectives and requirements, ensuring alignment with business goals.
Site Manager
Atalian Servest
Cambridge
03.2019 - 06.2025
- Managed site of 100 buildings on a previously failing contract, reviewing processes and rebuilding client relationships, leading a mixed team of engineers and subcontractors to improve hard services and fabric management for predominantly grade 1 and grade 2 listed heritage buildings, while providing support for major corporate events in a highly demanding and dynamic environment.
- Oversaw all contract KPIs, maintaining a consistent achievement rate of 95%.
- Delivered full statutory compliance for the site, maintaining a 95% success rate.
- Ensured effective management of hard services PPM and remedial activities.
- Management of the Site safety. Zero harm.
- Jointly manage the life cycle programme with the client asset manager.
- Directed multi-skilled site engineers and specialist subcontractors to achieve project objectives.
- Coordinated support for Capex projects, contributing to enhanced operational efficiency.
- Coordinated the completion of minor works projects up to £50k, ensuring timely and budget-friendly delivery.
- Established and nurtured positive relationships with clients and customers, resulting in improved service delivery.
- Coordinated fabric repair tasks for historic buildings to preserve their condition.
- Collaborated with the re-tendering team to secure a 9-year contract extension.
- Set and managed the Site Budget.
- Managed all Staff, SQEP Training requirements.
Compliance Project Manager
Southwark Borough Council
10.2018 - 03.2019
- Conducted statutory compliance audits for 214 leased and non-leased properties, verifying building status and recommending management improvements for a London local authority.
- Coordinated with clients to establish project objectives and requirements, aligning deliverables with business goals.
- Developed project plans detailing scopes, timelines, and resources to ensure effective execution.
- Facilitated regular team meetings and stakeholder updates, fostering open communication and collaborative problem-solving.
Area Facilities Manager
Workplace Solutions
03.2014 - 10.2018
Facilities Project Manager
Savills
Brisbane
10.2012 - 09.2013
Consultant Facilities Manager
Five D
, NSW & QLD
09.2011 - 09.2012
Facilities Project Manager
CBRE Richard Ellis
Brisbane
04.2010 - 09.2011
Freelance Facilities/Projects Manager
JL Services PTY
Brisbane Area
01.2009 - 06.2010
Regional Facilities Manager
CBRE Richard Ellis
London
12.2007 - 10.2008
Senior Facilities Manager
DTZ
London
04.2004 - 12.2007
Area Facilities Manager
Carillon Plc
North London, Essex, Hertfordshire
11.1979 - 03.2004
Non-commissioned officer (Regular Army)
Ministry of Defence
11.1979 - 10.1999
Skills
- Facilities maintenance
- Building maintenance management
- HVAC system maintenance
- Safety management
- Compliance management
- Risk assessments
- Risk Management
- Quality assurance
- Project management
- Budget management
- Contractor coordination
- Subcontractor management
- Contract procurement
- Operations
- Resource allocation
- Performance monitoring
- Process improvement
- Strategic planning
- Health and Safety
- Client relationship management
- Client relations
- Performance Management
- Staff supervision
- Team leadership
- Leadership skills
- Contract negotiation
- Policy and procedure
- Financial analysis
- Utility management
Qualifications
- IFM Certificate Facilities Management (Institute of facilities management)
- Cert IOSH (Institute of occupational safety and health)
- SMSTS (CITB)
- Cert ISO 19001 Management systems Audit Techniques
- Cert ISO 45001 Internal auditing
- Cert ISO 14001 Environmental Management systems
- Diploma in Business Sustainability
- Cert Agile Project Management
- Cert Introduction to Prince2
- Open University (Open Learn) Understanding Operations Management
- Open University (Open Learn) Project Governance and management
- Open University (Open Learn) Project Management Office
- Cert Infection Prevention and Control Responsible Person
- Cert Radiation Responsible Person
- Permits (ROSPA)
- Cert First aid at work
- Building water systems AP (901)
Affiliations
- Member of the British Institute of workplace Facilities Management
- Fellow of international Napoleonic Studies
- Member of institute of occupational safety and health
- Entry in Stamford international who who in Facilities Management
Timeline
Facilities Manager
Unite Students
10.2025 - Current
Freelance Facilities/Project Manager
CBRE
06.2025 - 10.2025
Site Manager
Atalian Servest
03.2019 - 06.2025
Compliance Project Manager
Southwark Borough Council
10.2018 - 03.2019
Area Facilities Manager
Workplace Solutions
03.2014 - 10.2018
Facilities Project Manager
Savills
10.2012 - 09.2013
Consultant Facilities Manager
Five D
09.2011 - 09.2012
Facilities Project Manager
CBRE Richard Ellis
04.2010 - 09.2011
Freelance Facilities/Projects Manager
JL Services PTY
01.2009 - 06.2010
Regional Facilities Manager
CBRE Richard Ellis
12.2007 - 10.2008
Senior Facilities Manager
DTZ
04.2004 - 12.2007
Area Facilities Manager
Carillon Plc
11.1979 - 03.2004
Non-commissioned officer (Regular Army)
Ministry of Defence
11.1979 - 10.1999