Jeremy Honor
Baldock,Herts
Summary
Forward thinking business leader with private equity experience, bringing a proven record of successful leadership, exceeding targets to deliver measurable results, substantial growth & operational improvements in the FM Industry. Expert in motivating operational changes to revitalise, revamp and redirect teams. Decisive passionate leader and strategist with over 30 years experience, providing specialist technical advice, change management and guidance to support the operation & maintenance of property and workplace spaces. A wide range and depth of technical expertise and experience across multiple operational environments and sectors.
Overview
17
17
years of professional experience
Work History
Chief Operating Officer
Argenbright Security Europe Limited
Wood Green, London
04.2023 - 04.2026
- Working closely with the CEO and other members of the senior management team to design, implement, and oversee key business strategies and initiatives.
- Leading the transformation of three acquisitions across the technology business, leveraging best practices and saving £0.5m through the removal of duplicated overheads.
- Stabilised performance across existing customer contracts, successfully retendering and retaining over £15m of at-risk revenues, with zero major customer losses in three years.
- Achieved revenue growth from £26 million to £50 million over a three-year period of transition.
- Full operational responsibility, delivering planned, responsive, and new installations in technology-based security and fire assets across multiple sectors.
- Full financial accountability for £50m of revenues.
- Drive EBIT margin improvement through synergies and efficiencies identified in existing business acquisitions.
- Hands-on leadership, creating and developing high-performing teams.
- Grew higher-margin service lines and whitespace to improve blended EBIT.
- Visualising true opportunities, risks, and threats in current customer agreements.
- Leading organisational development changes, enabling the organisation to better respond and adapt to industry and market changes.
- Serving as a strategic adviser and functional expert on critical strategic and operational matters.
- Maintaining productive relationships and communication channels across both internal and external stakeholder groups.
- Collaborating with senior leaders and their teams within the security industry to scale and drive growth.
- Selected and mentored senior staff, creating successful leadership team.
Managing Director
Bellrock Maintenance & Engineering Services
National
03.2021 - 04.2023
- Divisional MD leading a £50m revenue private equity maintenance & engineering services business with 375 employees.
- Created a strong senior stakeholder safety culture, lowering accident frequency rate from 1.48 - 1.19 in 2022. Implementing delivery and completion of over 3000 safety related training modules to teams.
- Leading business change through and post pandemic, delivering continued high levels of service to customers, growing revenues from £30m to £50m from 2021 to 2023.
- Leading transformation and consolidation of three separate acquisitions into new single division driving £0.5m of in year and £1.2m of annualised cost savings through Increased efficiency, effectiveness and by managing team productivity, costs and budgets.
- Worked with tireless drive and determination to motivate high-achieving teams to commercial success.
- Formulated and delivered strategically innovative business plans maximising growth and optimising margins by 1% delivering £1m EBITDA profit in 2022.
- Conducted financial analysis to further enhance operational delivery and minimise risks delivering further reoccurring 0.25% £250k margin.
- Researched existing business agreements and re-negotiated critical contracts with a number of clients further increasing margins.
- Led and contributed to market and business development activities, identifying and pursuing new potential client services opportunities. Targeting, prospecting, and pitching to win high-value accounts.
- Identified and seized new business opportunities, growing high-profile local government client portfolios such as Royal Borough of Kensington & Chelsea, Hackney & Newham.
- Seized commercial opportunities within current portfolios through effective client relationship management.
- Developed profitable new business partnerships to enhance brand reach & cross sell and growth capabilities in high margin internal software and technical consultancy with a revenue value of £2m.
- Established professional and strategic relationships with business partners, shareholders and authorities to develop trust, rapport and reliability.
- Used good judgement in assessing challenging developments in the technology space to provide insightful resolutions for company.
Operations Director
Bellrock
London & Southeast England
11.2018 - 03.2021
- Leading London / Southeast maintenance & engineering business with 120 employees following acquisition.
- Increased revenue from £12m to £20m & profitability by £800k supporting new & organic contract expansions, promoting additional services from within the group.
- Initiated development and implementation of the inhouse technology platform delivering 5% increase in engineer productivity.
- Leading successful technical integration of a standardised asset management model across maintenance & engineering business.
- Implemented productivity & optimisation initiatives to drive increased margin including offshoring back office administration delivering £500k increased reoccurring margin.
- Implemented safe working practices affecting company operations to keep operations compliant with legal requirements.
- Reviewed business procedures to keep organisation up-to-date with legislation, regulations and technology.
- Developed policy and procedural changes to improve customer service, satisfaction and retention.
- Led by example in delivering targeted prospecting, pitching and winning several high-value accounts.
- Maximised commercial opportunities within current portfolios through effective client relationship management.
- Worked with tireless drive and determination to motivate high-achieving teams to commercial success.
Operations Director
Amey
London & Southeast
11.2015 - 11.2018
- Directed £25m turnover operations in Scottish educational sector, overseeing 235,000 square metres
- Additional contract responsibilities included MOD housing contracts covering residential property repairs valued at £2.5m. Social housing refurbishments with local authorities in Scotland with an annual turnover of £6.6m. FM services to Glasgow Airport (£1.1m), National Air Traffic Control (£0.25m), Traffic Scotland (£0.2m).
- Led creation of centralised delivery team increasing Scottish revenue to £11.5m annually
- Leading the transition and centralisation of the technical service delivery across PFI facilities in Scotland
- Delivery of a standard operational delivery approach for technical services across Scottish all PFI accounts delivering 15% increase in profit through enhanced self delivery of services.
- Leading the successful delivery of FM services during the £10m remediation of 19 educational facilities following major construction concerns post Storm Gertrude in Edinburgh over a period of 8 months.
- Demobilised and exited toxic Social housing contracts delivering savings against forecasted losses.
- Directed strategic initiatives enhancing business success and contract compliance
- Directed the centralisation of services, achieving 40% reduction in operational costs
- Developed and implemented a standard strategic framework for Asset Management.
- Contributed to strategic working group enhancing business process efficiencies
EMEA Account Director
ISS/GSH Group Corporate Services
07.2014 - 11.2015
- Integrated facilities contract delivering hard and soft services to a portfolio consisting of 2.2m sq ft of managed services in 36 properties located in 7 countries with annual revenues in excess of £8m.
- Managed integrated facilities contract across 16 EMEA locations
- Developed contract improvement plan enhancing financial prospects
- Leading the transition to an integrated facilities model across EMEA.
- Established budgetary control and financial compliance.
- Developed & embedded operational risk registers with local teams.
- £1m transition from outsourced to self-delivery of cleaning in UK.
Account Director
GSH Group
National
03.2011 - 07.2014
- Managed 460 multidisciplinary staff and specialist suppliers
- Managed 50,000 work orders monthly, meeting contractual service level agreements
- Alignment of contract support functions to enhance contract performance reducing penalty exposure, generating savings of £2m per annum
- Implemented strategic supply chain changes achieving £1m annual savings
- Executed comprehensive workforce restructure achieving £4.5m savings while ensuring contract compliance
Head of Rail Operations
Dalkia
National
11.2008 - 03.2011
- Directed and expanded five key rail portfolios delivering annual revenues of £20 million
- Directed team of 215 professionals and specialist partners nationwide
- Delivering mechanical, electrical, and soft facilities services for rail stations
- Managed capital projects with annual turnover exceeding £2.5m
- Managed facilities for 45 Underground head office and depot locations
Education
Institute of Leadership and Management
BIFM -
MBIFM
Professional Accreditation
Skills
- Situational leadership
- Talent development
- Technical specialisms
- Acquisition and mergers
- Compliance and risk management
- Asset management strategies
- Project management
- Technical integration
- Commercial & contractual compliance
- Revenue growth
- Policy development
- Financial leadership
- Financial management
- Operations oversight
- Brand management
- Negotiation
- Budgeting
- Business administration
- Industry partnership development
- Business development
- Team collaboration
- Troubleshooting
- Recruitment strategies
- Client relationship management
Timeline
Chief Operating Officer
Argenbright Security Europe Limited
04.2023 - 04.2026
Managing Director
Bellrock Maintenance & Engineering Services
03.2021 - 04.2023
Operations Director
Bellrock
11.2018 - 03.2021
Operations Director
Amey
11.2015 - 11.2018
EMEA Account Director
ISS/GSH Group Corporate Services
07.2014 - 11.2015
Account Director
GSH Group
03.2011 - 07.2014
Head of Rail Operations
Dalkia
11.2008 - 03.2011
Institute of Leadership and Management
BIFM -
MBIFM
Professional Accreditation