Jeong Hee Kwak

Private Korean Lesson

Volunteer Korean lesson in the church

• Led and managed administrative staff to maintain smooth daily operations.
• Attended meetings and maintained files of notes taken during meetings.
• Coordinated staff schedules, optimising resource allocation and improving operational capacity.
• Managed and resolved employee queries and concerns to create positive workplace culture.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Developed organisational policies for administrative oversight and internal controls.
• Streamlined office workflows for enhanced productivity.
• Audited office supplies to minimise waste and control expenditures.
• Established clear budgets and cost controls strategies to meet objectives.
• Developed budget recommendations for operating expenditures.
• Organised financial and operational data to help with yearly budgeting and planning.
• Planned revenue generation strategies designed for growth.
• Implemented and enforced robust filing systems for quick, accurate document retrieval.
• Drafted procedural statements and guidelines for company-wide use.

• Provided safe, caring and fun learning environment for students and participants.
• Personalised instruction and personal mentoring based on individual strengths and abilities.
• Collaborated with fellow instructors on ways to improve instruction and better serve student needs.
• Cultivated strong relationships with course attendees to ensure satisfaction and learning.
• Maintained records of assessments and submitted timely feedback to students.
• Evaluated students using standardised criteria to determine abilities and learning needs.
• Assigned homework assignments and special projects for students to demonstrate knowledge of subject material.