JENSEN JES GEORGE
Newcastle upon Tyne,UNITED KINGDOM
Summary
Customer-focused travel professional versed in current industry practices and desirable destinations. Focused on delivering first-class experiences for variety of budgets and preferences. Reliable in maintaining organised records and preparing necessary paperwork.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Travel consultant
Trip Ezar Holidays
Kochi, india
2019.03 - 2023.11
- Advised customers on specific visa and passport requirements.
- Recorded accurate passenger information to eliminate ticketing errors.
- Negotiated unique airline discounts, resulting in significant cost savings to clients.
- Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
- Informed clients about cancellation policy and associated penalties.
Education
IATA - TRAVEL CONSULTANT
RIYA INSTITUTE
KOCHI 2014.04 - 2015.01
BACHELOR OF TOURISM STUDIES
DEVASWOM BOARD COLLEGE
KEEZHOOR 2011.06 - 2014.03
Skills
- Ticket sales reporting
- Flight and hotel reservations
- Galileo GDS
- VISA application assistance
- Fares and ticketing processes
- Communication skills
- Problem-solving
- Team building
- Accounting
Languages
English
Elementary
Hindi
Beginner
Timeline
Travel consultant
Trip Ezar Holidays
2019.03 - 2023.11
IATA - TRAVEL CONSULTANT
RIYA INSTITUTE
2014.04 - 2015.01
BACHELOR OF TOURISM STUDIES
DEVASWOM BOARD COLLEGE
2011.06 - 2014.03