Jenny York (Austin)
Kettering,Northamptonshire
Summary
A versatile, experienced new business and account director with a proven track record in securing new business, customer relationship management and business development. Skilled in contract drafting and negotiation, demonstrating an innovative approach to achieving results. Persuasive communication style, with strategic planning strengths and an ability to develop robust relationships for long term gain.
Overview
27
27
years of professional experience
Work History
Strategic Business Development Manager
Viking Office UK Limited
Leicester, Leicestershire
07.2023 - Current
- Hired to advance newly formed contract sales division, improve customer portfolio and turnover
- Predominantly new business role
- Developed pipeline of high-profile valuable opportunities
- Cultivated relationships with prospects
- Led presentations to prospective customers
- Engaged in regular networking events, expanded professional contacts base.
- Managed high-level negotiations with corporate clients to secure profitable contracts.
- Invoiced over £1 million of new business in first year
- Collaborated with Marketing to produce relevant material to advance market position
- Maintained up to date knowledge of industry trends and competitor activity to inform strategy development
Corporate Account Director
OT Group Limited
Croydon, Surrey
01.2018 - 07.2023
- Managed multiple high-value accounts, such as Persimmon Homes, Go Ahead Group & Stonegate Pub Group ensuring smooth communication and service delivery.
- Introducing new products and services in order to lock in revenues and optimise growth.
- Margin & Profitability
- Present account reviews, continuous improvement plans and "value add" concepts to procurement teams and key decision makers.
- Client stakeholder and key influencer communication
- Retention
- Monitored financial health of each account, taking corrective action when necessary.
- Supporting new business teams
- Implementing new clients
- Internal project management, delivering resources required to service clients effectively
- Liaising with suppliers
- Secured new business opportunities by presenting compelling pitches to potential clients.
- Consistent top performer, securing Account Manager of th year 2022.
Corporate Account Manager
OT Group Limited
Croydon , Croydon
07.2005 - 12.2017
- Identified lucrative business prospects through cold calling, networking , marketing and database leads
- Secured & Implemented key clients such as GlaxoSmithKline, Severn Trent Water & William Hill.
- Cultivated strong relationships with corporate clients to improve customer satisfaction and retain business through multiple tender processes.
- Introduced new working methods internally to improve customer experience
- Created blueprint for account reviews within business
- Led "Tail End" procurement initiatives within business in order to grow sales and lock in customers.
- Consistently hit sales targets taking territory from £0 to £3,000,000 in 5 years and £6,000,000 in 10 years
Account Manager
Guilbert Office Depot
Northampton, Northamptonshire
01.2000 - 07.2005
- Managing mid size existing accounts within given territory
- Cold calling to secure new business
- Introducing new products and services in order to increase share of wallet
- Increased territory sales and secured significant new accounts
- Skill set improvement through sales training courses
- Won several sales awards
- Head hunted by OT Group in 2005
Advertising Sales Executive (Field Sales)
Trinity Mirror Group Newspapers
Northampton, Northamptonshire
07.1998 - 01.2000
- Proactively targeted existing clients through weekly calls and visits to upsell space
- Cold Calling
- Creating ideas for advertising campaigns locally in order to secure accumulative sales
- Sales and margin management
Education
GCSEs -
Campion School
Northampton, Northamptonshire 04.2001 - 08.1991
Skills
- Versatile new business and account director
- Customer relationship specialist
- Effective communicator
- Business development and retention
- Contract drafting and negotiation
- Innovative thinker
- Results-Driven approach
Timeline
Strategic Business Development Manager
Viking Office UK Limited
07.2023 - Current
Corporate Account Director
OT Group Limited
01.2018 - 07.2023
Corporate Account Manager
OT Group Limited
07.2005 - 12.2017
GCSEs -
Campion School
04.2001 - 08.1991
Account Manager
Guilbert Office Depot
01.2000 - 07.2005
Advertising Sales Executive (Field Sales)
Trinity Mirror Group Newspapers
07.1998 - 01.2000
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