Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Jenny Johnson

Tadcaster,North Yorkshire

Summary

Detail-oriented professional with expertise in organisational efficiency, meticulous record-keeping, and workload prioritisation. Demonstrates proficiency in data processing accuracy, order fulfilment, and appointment scheduling while ensuring confidentiality and maintaining a patient and resilient demeanour. Skilled in effective multitasking, decision-making, and professional telephone etiquette, complemented by up-to-date first aid knowledge. Committed to delivering exceptional service through active listening and capable use of IT systems to support operational excellence.

Overview

35
35
years of professional experience
6
6
years of post-secondary education

Work history

Data entry administrator (Temporary Position)

Elovate
York, North Yorkshire
11.2024 - 01.2025
  • Coordinated with IT department to resolve technical issues, minimising disruptions to workflows.
  • Maintained confidentiality of sensitive information in accordance with privacy regulations.
  • Enhanced database integrity and security through regular system checks.
  • Managed high volumes of data entry tasks, ensuring prompt turnaround times.
  • Sustained productivity levels to facilitate smooth office operations.
  • Liaised between departments to ensure seamless information flow.
  • Checked completed work for accuracy, guaranteeing consistently high-quality outputs.
  • Corrected data entry errors to prevent duplication and maintain data integrity.

Midday supervisor

North Yorkshire County Council
Tadcaster, North Yorkshire
06.2021 - 08.2023
  • Cultivated positive relationships with pupils during lunchtime through engaging interactions.
  • Supervised playtimes for up to 400 children, ensuring safe equipment use.
  • Mediated conflicts among children to maintain a harmonious and enjoyable environment.
  • Promptly reported concerns and incidents to relevant authorities for appropriate action.
  • Encouraged good table manners to promote social skills during meals.
  • Provided comfort and reassurance to distressed children, fostering emotional well-being.
  • Administered first aid for minor injuries, documenting accidents and near-misses accurately.
  • Maintained cleanliness by clearing spillages, wiping tables, and enforcing litter policies.

General kitchen assistant

North Yorkshire County Council
Tadcaster, North Yorkshire
11.2017 - 07.2020
  • Maintained high cleanliness standards by regularly sanitising kitchen surfaces and utensils.
  • Assisted cooks with food preparation, ensuring efficient meal service.
  • Facilitated timely meal delivery through proactive plating and serving support.
  • Managed deliveries effectively, rotating stock to keep ingredients fresh.
  • Demonstrated flexibility by undertaking various kitchen roles as required.
  • Supported daily tasks, contributing to a harmonious and well-functioning kitchen environment.
  • Uphold health and safety regulations via meticulous cleaning of all equipment and work areas.
  • Monitored storage temperatures and cleaned refrigeration units to minimise contamination.

Checkout operator

Asda
Castleford, West Yorkshire
10.2013 - 06.2015
  • Maintained cleanliness of checkout area, ensuring organised and professional atmosphere.
  • Ensured price accuracy through meticulous scanning of items at checkout.
  • Managed queue effectively, reducing customer waiting times.
  • Processed payments accurately across cash, cheque, credit, and debit methods to minimise discrepancies.
  • Conducted thorough checks of notes to identify counterfeit currency.
  • Verified customer identification for age-restricted sales, adhering to store policy.
  • Scanned products swiftly, memorising codes and prices for unmarked items.
  • Engaged customers with friendly conversation to enhance service experience.

Customer sales assistant

Beaverbrooks The Jewellers
Leeds, West Yorkshire
09.1989 - 07.2013
  • Processed transactions with precision, ensuring accuracy at all times.
  • Maintained cleanliness of shop floor to create an inviting shopping environment.
  • Collaborated with team members to achieve daily sales objectives.
  • Delivered exceptional service, fostering repeat business.
  • Ensured compliance with health and safety regulations throughout retail space.
  • Prioritised tasks effectively in fast-paced retail environments.
  • Resolved customer queries promptly, enhancing overall experience.
  • Managed multiple responsibilities efficiently without compromising service quality.

Education

Diploma of Higher Education - Professional Jewellery

Beaverbrooks
Leeds
11.2009 - 11.2010

GCSEs - All subjects

Tadcaster Grammar School
Tadcaster
09.1984 - 05.1989

Skills

  • Professional telephone etiquette
  • Confidentiality assurance
  • Active listening
  • Capable user of IT systems
  • Order processing and fulfilment
  • Patient and resilient demeanour
  • Effective multitasking
  • Data processing accuracy
  • Decision-making skills
  • Organisational efficiency
  • Meticulous record-keeping
  • Workload prioritisation
  • Appointment scheduling
  • Up-to-date first aid

Affiliations

  • Voluntary unit leader at 1st Tadcaster Brownies. Help run the unit to give the girls aged 7 - 10 years fun activities and life experiences.
  • Making costume jewellery and crystal suncatchers is a great way to relax, and make lovely gifts for friends and family too.

Accomplishments

Whilst I worked at Beaverbrooks I was awarded customer service co-ordinator 4 years in a row, something I am really proud of.

References

References available upon request.

Timeline

Data entry administrator (Temporary Position)

Elovate
11.2024 - 01.2025

Midday supervisor

North Yorkshire County Council
06.2021 - 08.2023

General kitchen assistant

North Yorkshire County Council
11.2017 - 07.2020

Checkout operator

Asda
10.2013 - 06.2015

Diploma of Higher Education - Professional Jewellery

Beaverbrooks
11.2009 - 11.2010

Customer sales assistant

Beaverbrooks The Jewellers
09.1989 - 07.2013

GCSEs - All subjects

Tadcaster Grammar School
09.1984 - 05.1989

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Jenny Johnson