Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Jenny Barnes

Leighton Buzzard,Bedfordshire

Summary

Dedicated employee with strong expertise in job functions and mentoring capabilities. Proven ability to work independently and collaboratively within teams. Proactive approach to task completion ensures high-quality results.

Overview

26
26
years of professional experience
9
9
years of post-secondary education

Work history

BOEING ON SITE REP

Safran Electrical & Power PitstoneTring
01.2018 - 08.2025
  • Manages the day-to-day operation of the customer DLF, ensuring timely supply of parts from Boeing to Safran.
  • Oversees the logistics for over 2000 contracted bins parts to be used in manufacturing aircraft engines and equipment.
  • Facilitated first UK chemical contract for Boeing by establishing and managing a test site.
  • Utilized newly designed US app to streamline chemical supply processes while providing feedback to Boeing UK/US.
  • Maintains effective communication between Boeing and Safran, bridging the gap to address challenges and enhance production outcomes.
  • Contributed to successful expansion of Boeing's chemical contracts across UK and Europe, including KLM.

Customer Services & Logistics Assistant

Imagination Technologies /Pure International
04.2004 - 12.2017
  • Oversaw operations for high-profile accounts such as John Lewis and Amazon.
  • Executed order processing using SAP and EDI Order Portals efficiently.
  • Acted as first point of contact for new customer account openings.
  • Monitored customer interactions regarding order status and pricing inquiries.
  • Reported customer sales figures to Account Managers to support procurement.
  • Coordinated logistics for stock shipments to various locations.
  • Sourced shipping methods to achieve cost efficiency and meet deadlines.
  • Trained new employees on customer service protocols and product knowledge.

Account Manager

Polestar Imaging
05.2000 - 03.2004
  • Produced BBC and IPC magazine titles from pre-press to final print.
  • Coordinated work bookings and task delegation through studio processes.
  • Managed data despatch while liaising with colleagues across company sites.
  • Built strong customer relations, addressing print requirements effectively.
  • Prioritised weekly deadlines while maintaining exacting specifications.
  • Compiled daily and weekly reports and invoices for senior management.
  • Attended regular production meetings to streamline operations.

Customer Services Representative

HSBC Bank
03.1999 - 04.2000
  • Processed banking instructions from customers during high-volume call periods.
  • Responded to incoming calls, delivering exceptional service to banking clients.
  • Promoted HSBC brand effectively, achieving sales and call targets through persuasive communication.

Education

City & Guilds Award - Book-keeping and Accounts Level 1/2 Course

Dunstable College
09.2014 - 05.2015

RSA - Word and Excel/Office studies

Hemel Hempstead College
01.1999 - 05.1999

HND - Textile Design

Amersham and Wycombe College
09.1995 - 06.1997

BTEC - Art and Design

West Hertfordshire College, Watford
09.1992 - 06.1994

Bushey Hall Secondary School
09.1987 - 06.1992

Skills

  • SAP and Microsoft Office proficiency
  • Order portal management
  • Invoice processing and payment handling
  • Organizational and administrative skills
  • Relationship building
  • Problem solving with attention to detail
  • Resolving production issue's
  • Self-motivation

Affiliations

I am a part time artist, who attends exhibitions and craft fairs to sell work created by my own imagination.

I enjoy this immensely, helps the work/life balance. Being creative aids my job role. In the Spring/Summer I tend my allotment, growing fruit, flowers and creating an eco system for nature to thrive.

Timeline

BOEING ON SITE REP

Safran Electrical & Power PitstoneTring
01.2018 - 08.2025

City & Guilds Award - Book-keeping and Accounts Level 1/2 Course

Dunstable College
09.2014 - 05.2015

Customer Services & Logistics Assistant

Imagination Technologies /Pure International
04.2004 - 12.2017

Account Manager

Polestar Imaging
05.2000 - 03.2004

Customer Services Representative

HSBC Bank
03.1999 - 04.2000

RSA - Word and Excel/Office studies

Hemel Hempstead College
01.1999 - 05.1999

HND - Textile Design

Amersham and Wycombe College
09.1995 - 06.1997

BTEC - Art and Design

West Hertfordshire College, Watford
09.1992 - 06.1994

Bushey Hall Secondary School
09.1987 - 06.1992

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Jenny Barnes