Jenny Barnes
Leighton Buzzard,Bedfordshire
Summary
Dedicated employee with strong expertise in job functions and mentoring capabilities. Proven ability to work independently and collaboratively within teams. Proactive approach to task completion ensures high-quality results.
Overview
26
26
years of professional experience
9
9
years of post-secondary education
Work history
BOEING ON SITE REP
Safran Electrical & Power PitstoneTring
2018.01 - 2025.08
- Manages the day-to-day operation of the customer DLF, ensuring timely supply of parts from Boeing to Safran.
- Oversees the logistics for over 2000 contracted bins parts to be used in manufacturing aircraft engines and equipment.
- Facilitated first UK chemical contract for Boeing by establishing and managing a test site.
- Utilized newly designed US app to streamline chemical supply processes while providing feedback to Boeing UK/US.
- Maintains effective communication between Boeing and Safran, bridging the gap to address challenges and enhance production outcomes.
- Contributed to successful expansion of Boeing's chemical contracts across UK and Europe, including KLM.
Customer Services & Logistics Assistant
Imagination Technologies /Pure International
2004.04 - 2017.12
- Oversaw operations for high-profile accounts such as John Lewis and Amazon.
- Executed order processing using SAP and EDI Order Portals efficiently.
- Acted as first point of contact for new customer account openings.
- Monitored customer interactions regarding order status and pricing inquiries.
- Reported customer sales figures to Account Managers to support procurement.
- Coordinated logistics for stock shipments to various locations.
- Sourced shipping methods to achieve cost efficiency and meet deadlines.
- Trained new employees on customer service protocols and product knowledge.
Account Manager
Polestar Imaging
2000.05 - 2004.03
- Produced BBC and IPC magazine titles from pre-press to final print.
- Coordinated work bookings and task delegation through studio processes.
- Managed data despatch while liaising with colleagues across company sites.
- Built strong customer relations, addressing print requirements effectively.
- Prioritised weekly deadlines while maintaining exacting specifications.
- Compiled daily and weekly reports and invoices for senior management.
- Attended regular production meetings to streamline operations.
Customer Services Representative
HSBC Bank
1999.03 - 2000.04
- Processed banking instructions from customers during high-volume call periods.
- Responded to incoming calls, delivering exceptional service to banking clients.
- Promoted HSBC brand effectively, achieving sales and call targets through persuasive communication.
Education
City & Guilds Award - Book-keeping and Accounts Level 1/2 Course
Dunstable College
2014.09 - 2015.05
RSA - Word and Excel/Office studies
Hemel Hempstead College
1999.01 - 1999.05
HND - Textile Design
Amersham and Wycombe College
1995.09 - 1997.06
BTEC - Art and Design
West Hertfordshire College, Watford
1992.09 - 1994.06
Bushey Hall Secondary School
1987.09 - 1992.06
Skills
- SAP and Microsoft Office proficiency
- Order portal management
- Invoice processing and payment handling
- Organizational and administrative skills
- Relationship building
- Problem solving with attention to detail
- Resolving production issue's
- Self-motivation
Affiliations
I am a part time artist, who attends exhibitions and craft fairs to sell work created by my own imagination.
I enjoy this immensely, helps the work/life balance. Being creative aids my job role. In the Spring/Summer I tend my allotment, growing fruit, flowers and creating an eco system for nature to thrive.
Timeline
BOEING ON SITE REP
Safran Electrical & Power PitstoneTring
2018.01 - 2025.08
City & Guilds Award - Book-keeping and Accounts Level 1/2 Course
Dunstable College
2014.09 - 2015.05
Customer Services & Logistics Assistant
Imagination Technologies /Pure International
2004.04 - 2017.12
Account Manager
Polestar Imaging
2000.05 - 2004.03
Customer Services Representative
HSBC Bank
1999.03 - 2000.04
RSA - Word and Excel/Office studies
Hemel Hempstead College
1999.01 - 1999.05
HND - Textile Design
Amersham and Wycombe College
1995.09 - 1997.06
BTEC - Art and Design
West Hertfordshire College, Watford
1992.09 - 1994.06
Bushey Hall Secondary School
1987.09 - 1992.06