Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Additional Information
Timeline
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Jenny Alexandridi

Company Director
Bracknell

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
13
13
Certifications
2
2
Languages

Work History

Director

CleanLetts Ltd
London
10.2016 - Current
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Responded to maintenance requests at properties with great speed and efficiency.

Events Manager

The Grand Union Bars
London
01.2014 - 08.2016
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Selected and ordered refreshments, decor and event materials.
  • Coordinated florists, photographers, and musicians for events.
  • Interviewed clients to understand event scopes of work and establish budgets.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Searched and negotiated suitable venues per setup requirements and budget constraints.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Assembled creative and innovative event attractions based on internal capabilities.
  • Generated ideas to enhance and expand current event offerings.

Business Development Manager

Corporate Travel
London
09.2011 - 12.2013
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Compiled product and customer data to generate informed profit projections.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Developed process to analyze customer feedback to incorporate insights into product development strategies.

Education

Associate's degree - Tourism and Travel Services Management

Hellenic American Educational Foundation Athens
01.2007 - 04.2009

Associate of Arts (A.A - Drama and Dramatics/Theatre Arts

01.2003 - 04.2005

Skills

Issues resolution

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Certification

Business Strategy

Affiliations

Member of BNI

Additional Information

I have been a BNI memebr for 8 years. I was the VP in the Balham Chapter and now I am currently in the Chelsea Chapter

Timeline

Director

CleanLetts Ltd
10.2016 - Current

Events Manager

The Grand Union Bars
01.2014 - 08.2016

Business Development Manager

Corporate Travel
09.2011 - 12.2013

Associate's degree - Tourism and Travel Services Management

Hellenic American Educational Foundation Athens
01.2007 - 04.2009

Associate of Arts (A.A - Drama and Dramatics/Theatre Arts

01.2003 - 04.2005
Jenny AlexandridiCompany Director