Jenn Jia Wei Teh
Reigate
Summary
Multilingual professional with expertise in social media graphics, tea brewing knowledge, and customer orientation. Skilled in coffee presentation techniques, food safety and hygiene, and allergen awareness. Proficient in photography composition and content marketing, with strong time management abilities. Career goal includes leveraging diverse skill set to enhance customer experiences and drive brand engagement.
Overview
6
6
years of professional experience
Work history
Senior Barista
Hideaway London
London
01.2023 - Current
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Prepared and served 500+ drinks per shift with 99% guest satisfaction.
Senior Barista
Abuelo
London
01.2022 - 12.2022
- Studied and re-designed processes to improve quality of coffee and cafe products..
- Resolved customer queries calmly, working with management to achieve positive outcomes.
- Implemented Italian-style coffee menu that contributed to £5000 sales increase within a day.
Barista
Gails Bakery
Oxford, Oxfordshire
01.2020 - 12.2021
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Supervised and nurtured talented team of 10 baristas for 2 years.
Barista
Rachels Cafe
Oxford
01.2019 - 12.2019
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Created speciality drinks according to exact customer requests and preferences.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
Education
Bachelor's - Interior Architecture
Oxford Brookes University
Skills
- Languages - Mandarin, English, Malay, Hokkien
- Social media graphics
- Tea brewing knowledge
- Customer orientation
- Coffee presentation techniques
- Food safety and hygiene
- Allergen awareness
- Photography composition
- Content marketing
- Time Management
Timeline
Senior Barista
Hideaway London
01.2023 - Current
Senior Barista
Abuelo
01.2022 - 12.2022
Barista
Gails Bakery
01.2020 - 12.2021
Barista
Rachels Cafe
01.2019 - 12.2019
Bachelor's - Interior Architecture
Oxford Brookes University
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