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Experienced professional in the hospitality industry, who has developed an inspiring leadership style that motivates and brings the team together to exceed guest expectations while enhancing revenue.

I am an innovative team leader with over 20 years of experience in hotel facility management, specializing in guest satisfaction, associate engagement, and operational excellence. Proven expertise in mechanical equipment, project management, building structures and energy efficiency. with a passion for cultivating high-performing teams and driving positive changes within hospitality organizations. Adept at leading properties to peak efficiency, ensuring seamless operations, and fostering a culture of continuous improvement Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

27 years of fun and passion in the hospitality industry at international brand hotels, mostly 5-stars. Highly experience in Front Office and Housekeeping, combined with 10 years in department head & executive roles. Lead the team with passion and manage the business with integrity. People oriented - focus and committed to guests' experiences, employees’ development, owner's vision and corporate social responsibilities. Hands-on management, financially and operationally savvy.

 I am a skilled and hardworking professional with over 7 years' experience in the hotel industry, including the last few years managing individual departments. Currently, I am in search of a new challenge and opportunity where I can utilize my organizational and leadership skills. My strong communication and interpersonal skills enable me to effectively interact with colleagues, guests, and stakeholders. I am committed to delivering efficient and effective results, whilst prioritizing customer satisfaction. 

JENNIFER SICAT ESGUERRA

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Asst. Director of Housekeeping

Head Housekeeper

Assistant Director of Housekeeping

Senior Floor Housekeeper

Asst. Housekeeping Manager

Housekeeping Coordinator

Butler/Receptionist

Floor Supervisor/Coordinator

Morning Room Attendant