JENNIFER L. PORATH
Steward
Stirling,Stirlingshire
Summary
Experienced media and communication equipment worker with broad knowledge of principles and operations of variety of electronic equipment. Possess excellent troubleshooting and problem-solving skills with ability to interpret technical drawings and schematics. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Steward
Historic Environment Scotland
Doune, Stirlingshire
07.2023 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
- Facilitated communications through management of inbound and outbound customer calls.
- Responded to customer calls and emails to answer questions about products and services.
- Addressed customer account discrepancies and concerns.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Cleaning Staff Member
City of Edinburgh
Edinburgh, United Kingdom
01.2023 - 02.2023
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Bartender
Marcliff Hotel
Aberdeen, Scotland, Aberdeenshire
12.2017 - 01.2018
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Noon-Supervisor
Patterson Elementary
Tecumseh, USA
09.2015 - 12.2016
- Manage students
- Monitor and observe students during lunch
- Work with Staff and Teachers
Front of House Assistant
Pentamere Winery
Tecumseh, USA
08.2008 - 08.2012
- Research for upcoming exhibitions and archives
- Manage the store
- Understanding and knowledge of various wines
- Prepare private parties and tastings
- Greet and answer customer questions
Theater Technician
University of Toledo
Toledo, USA
08.2011 - 01.2012
- Build and create sets for a theater setting
- Ability to demonstrate leadership among peers and co-workers
- Use of welding skills to create various set props
- Understanding and knowledge of a variety of shop equipment
Student Sports Film and Graphics, University of Toledo
Toledo, USA
- Film and Graphics for The University of Toledo Football Team
- Successfully completed all assignments in timely manner
- Basic film editing and graphic design
- Quick decisions required
- Traveled with team to Little Caesar Bowl, 2010
Education
Graduate - Ethnology and Folklore
University of Aberdeen
Post-Graduate - Museums, Galleries and Contemporary Culture
University of Westminster
Adrian, MichiganBachelor of Art - Studio Art, Ceramics
The University of Toledo
Toledo, Ohioundefined
Imperial College
Skills
SKILLS PROFILEundefined
Additional Information
- ACTIVITIES AND HONORS , Ethnographical Research with Enviormental Scotland Student Representative at the University of Westminster Student Ambassador at the University of Westminster
Timeline
Steward
Historic Environment Scotland
07.2023 - 08.2023
Cleaning Staff Member
City of Edinburgh
01.2023 - 02.2023
Bartender
Marcliff Hotel
12.2017 - 01.2018
Noon-Supervisor
Patterson Elementary
09.2015 - 12.2016
Theater Technician
University of Toledo
08.2011 - 01.2012
Front of House Assistant
Pentamere Winery
08.2008 - 08.2012
Student Sports Film and Graphics, University of Toledo
Graduate - Ethnology and Folklore
University of Aberdeen
Post-Graduate - Museums, Galleries and Contemporary Culture
University of Westminster
Bachelor of Art - Studio Art, Ceramics
The University of Toledo
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Imperial College
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