Jennifer Ubah
Mitcham
Summary
Highly organized and detail-oriented administrator seeking a new role in office management to utilize my administrative and leadership skills to contribute to the smooth operation of the organization.
Proven ability to manage multiple tasks and projects, prioritize workload, and meet tight deadlines. Strong interpersonal, communication, and leadership skills with a track record of building and maintaining positive relationships with colleagues, clients, and vendors. Proficient in using Microsoft Office, Google Workspace, and various project management tools.
Overview
5
5
years of professional experience
Work history
Biddable Executive
Brainlabs
London
09.2021 - 04.2022
- Heavy use of Google Sheets (Excel) to carry out tasks
- Using online tools like Google Ads to do SEO for two companies
- Doing social media advertising for our clients
- Learning about digital marketing metrics related to SEO at the company like CTR (click-through rate), AOV (average order value) and PPC (pay-per-click)
- One client we worked on, had a ROI in one quarter of 200%
Reporter
Akabo Media
London
10.2019 - 02.2020
- Writing articles for two publications: City Transport and Traffic Innovation (CiTiTi) + Robotics & Innovation
- Using press releases to write articles
- Sourcing images, mainly from Google
- Writing features for the magazines
- Using CMS WordPress to update the website
- Using MailChimp to create newsletters
- Doing great press at events
- Successfully sub-editing already written pieces from external freelance journalists
Reception Administrator
Moorfields’s Private Eye Hospital
London
02.2018 - 08.2019
- Welcoming visitors
- Answering the phone
- Signing patients in on Compucare
- Getting patients to fill in a registration form
- Training of other staff so that they are up to speed
- Data entry
- Taking payments for patients- raising an invoice, taking payment for the invoice, posting the invoice, cashiering the payment and allocating it
- Scanning and attaching charge sheets
- Registering patients on PAS and attaching their registration form on their account
- Printing an end of day report and making sure it reconciles to the PDQ/card terminal receipts
- Raising credit notes when required and helping to process refunds
- Dealing with any customer queries about their account balance on an ad-hoc basis
- Answering emails from the shared team email
- Responding to queries from other members of staff, like secretaries in a timely and efficient manner
Accounts Receivable Clerk
FC Business Intelligence Ltd.
London
08.2017 - 12.2017
- Chasing clients for payment of events
- Taking payment via phone with card details, also by cheques
- Cutting the accounts that need to pay by 50% each day
- Posting cash daily- credit card payments, BACs and cheques
- Issuing invoices
- Updating records of clients
- Taking incoming phone calls
- Use of Salesforce for CRM
- Data entry
Assistant Accountant
Cameron Baum Hollander West End Accountants
London
11.2016 - 06.2017
- Use of IRIS accounting software to prepare year-end accounts for clients; coding of the client’s Sage, QuickBooks and Xero trial balance and posting to IRIS, preparing lead schedules for debtors, creditors, bank and profit and loss accounts using Excel
- Assist in extracting information from bank statements required to prepare tax returns
- Assisting in bank reconciliations using Microsoft Excel
- Extracting financial information for all Limited Company clients
- Ad-hoc projects
Education
Bachelor of Arts - Journalism, Media and Cultural Studies
Cardiff University
Cardiff, WalesCertificate of Higher Education - Receptionist, Administrator & Office Management
Tyne Academy
London01.2025
Skills
- Office Management
- Team Supervision
- Budget Management
- Customer Service
- Microsoft Office Suite
- Google software
- Project Management
- Written and verbal communication
- Organisation
References
Available on request.
Languages
English
Advanced
C1
Spanish
Intermediate
B1
Italian
Intermediate
B1
Timeline
Biddable Executive
Brainlabs
09.2021 - 04.2022
Reporter
Akabo Media
10.2019 - 02.2020
Reception Administrator
Moorfields’s Private Eye Hospital
02.2018 - 08.2019
Accounts Receivable Clerk
FC Business Intelligence Ltd.
08.2017 - 12.2017
Assistant Accountant
Cameron Baum Hollander West End Accountants
11.2016 - 06.2017
Bachelor of Arts - Journalism, Media and Cultural Studies
Cardiff University
Certificate of Higher Education - Receptionist, Administrator & Office Management
Tyne Academy