JENNIFER SMITH

• LEADING THE TEAM OPERATIONS EFFICIENTLY
• ENCOURAGE AND MOTIVATE TEAM MEMBERS TO PERFORM TO THE BEST OF THEIR ABILITIES TO AID PRODUCTIVITY.
• PROMOTE GOOD FRIENDLY HELPFUL CUSTOMER SERVICE TO CREATE A PLEASANT SHOPPING EXPERIENCE AND TO INCREASE CUSTOMER FOOTFALL AND SPEND.
• MANAGE INSTORE POST OFFICE AND FOLLOW PROCEDURES CORRECTLY AND KEEP ADMIN UP TO DATE.
• HANDLING AND ORGANISING STOCK,DELIVERIES AND REPLENISHMENT MAKING SURE INVENTORY LEVEL ARE CORRECT AND MAINTAINED.
• STAFF TRAINING AND SCHEDULING
• OVERSEE CASH HANDLING AND BANKING FOR THE STORE

OPERATED STORE CHECKOUTS WITH A FRIENDLY EXPERIENCED MANNER TO PUT CUSTOMERS AT EASE.

HANDLED STOCK AND PROCESSED CUSTOMER ORDERS PROMPTLY AND EFFICIENTLY

ASSISTED IN BAKERY OPERATIONS, ENSURING HIGH-QUALITY PRODUCTS AVAILABLE AND ENCOURAGED ADDITIONAL SALES

PROVIDED SERVICES AT POST OFFICE KIOSK AND TRAINED STAFF ON OPERATIONS

Ensured smooth daily operations in store to maintain customer satisfaction

FOLLOWING STOCK AND ORDER CONTROL PROCEDURES AND USE THIS INITIATIVE TO ENCOURAGE SALES

Cultivated a welcoming atmosphere for the team and provided training to ensure compliance with health and safety regulations and skill development.

Supported local events and causes to enhance the business profile within the community.