- Enjoy going to Truck shows with my family
- Would like to learn to ride a motorcycle
- Enjoy taking my dogs out for walks
- Enjoy baking and cooking
Jennifer Ree
Herefordshire
Summary
Compassionate Senior Support Worker with strengths in managing challenging behaviours and advocating for resident rights. Coordinates medication administration and healthcare appointments, ensuring compliance with health standards and promoting resident wellbeing. Builds strong relationships with clients and families through effective communication and person-centred approaches. Experienced in facilitating engaging and interactive sessions. Skilled at communicating complex concepts in clear and accessible manner. Proven ability to connect with diverse audiences and foster positive learning environment. Adept at leveraging strong interpersonal skills to motivate and inspire participants. Dedicated Domiciliary Care Supervisor with strengths in team development and training delivery. Mentors staff to enhance skillsets and improve care standards. Advocates for clients' rights, ensuring holistic support through collaborative care planning. Compassionate Domiciliary Care Supervisor skilled in conducting risk assessments and implementing preventative measures in client homes. Manages care plans to address individual needs, fostering strong relationships and promoting dignity in daily living activities.
Overview
10
10
years of professional experience
Work History
Moving and handling trainer
Shaw Healthcare
02.2025 - Current
- Mentored learners to build subject confidence and competence.
- Delivered training programmes within allocated timeframes.
- Conducted regular assessments to evaluate trainee progress and identified areas requiring further attention.
- Prepared instructional materials in handbooks, visual aids and demonstration models.
Senior Support Worker
10.2023 - Current
- Managed challenging behaviour through de-escalation techniques and person-centred approaches.
- Administered medication as prescribed, maintaining accurate records of administration and any side effects.
- Managed medication schedules for residents, meticulously recording doses and times to maintain health standards.
- Supported and assisted patients with taking required medication, safeguarding physical and mental wellbeing.
- Coordinated with external healthcare providers to arrange appointments and transport for residents.
- Advocated for residents' rights and interests, acting as a liaison between families and the care team.
Domiciliary Care Supervisor
Shaw Healthcare
, Ledbury
06.2018 - Current
- Conducted risk assessments in clients' homes to identify potential hazards and implement preventative measures.
- Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
- Conducted individual and family interviews to assess situations and determine situations required.
- Organised assistance through direct or outside referrals to help clients through ongoing or crisis situations.
- Partnered with social service agencies and healthcare providers on individual client plans.
- Looked after clients' physical, emotional and social needs using person-centred approach.
- Assisted with feeding and drinking tasks when required by clients.
- Assisted residents with daily personal care tasks, including bathing, dressing, and grooming to promote dignity.
- Cleaned patient rooms, completing tasks such as changing beds, dusting, hoovering and bathroom sanitisation.
- Administered medication as prescribed by healthcare professionals, monitoring for adverse reactions.
- Maintained excellent client relationships by offering practical and emotional support throughout care.
- Conducted cooking, drink making and cleaning tasks while caring for patients.
- Maintained accurate records of care, treatments, and residents' progress to ensure compliance with regulations.
- Listened to patient complaints and feedback, actioning improvement to increase quality of care.
- Implemented mobility assistance techniques, such as transfers and use of mobility aids, to promote independence.
- Communicated with clients to better understand goals and develop strategies to achieve them.
waitress
Nice things
, Ledbury
01.2017 - 04.2018
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Maintained safe hygiene and food handling standards for full compliance.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
- Greeted guests upon arrival, offering menus and providing recommendations to enhance dining experience.
Education
NVQ Level 3 - Apprenticeship
Paragon skills
01-2025
NVQ Level 3 - 6th form
John Masefield High School
01-2006
GCSEs -
John Masefield High School
Ledbury01-2005
Skills
- Public speaking
- Coaching and mentoring
- Training and development
- Classroom experience
- Risk assessment
- Needs assessment
- Time management
- Conflict resolution
- Leadership coaching
- Performance assessment
- Medication administration
- Client relationship management
- Individual care planning
- Employee training
- Communication
- Quality assurance
- Knowledge of dementia care
- Personal care assistance
- Creative thinking
- Time-management
- Decision making
- Confidentiality
- Active listening
- Self-awareness
- First aid knowledge
- Care plan development
Interests
Timeline
Moving and handling trainer
Shaw Healthcare
02.2025 - Current
Senior Support Worker
10.2023 - Current
Domiciliary Care Supervisor
Shaw Healthcare
06.2018 - Current
waitress
Nice things
01.2017 - 04.2018
NVQ Level 3 - Apprenticeship
Paragon skills
NVQ Level 3 - 6th form
John Masefield High School
GCSEs -
John Masefield High School