Jennifer Piercy
Durham,Englandf
Summary
Motivated recent graduate with a degree from Teesside University, eager to build a long-term career through hands-on technical skills development. Quick to learn and adapt, committed to tackling practical challenges, and ready to contribute positively to team success in an apprenticeship role.
Overview
6
6
years of professional experience
Work History
Waitress
Burnmoor Cricket Club
01.2026 - 08.2026
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Greeted new customers, answered initial questions and took drink orders.
- Maintained tidy dining area by clearing and resetting tables promptly for new guests.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
- Oversaw daily till operations, ensuring accurate cash and card handling., accurately handling cash, card transactions, and issuing receipts.
Kitchen Assistant
Burnmoor Cricket Club
01.2026 - 08.2026
- Supported head chef in meal prep tasks, chopping vegetables, and preparing sauces for efficient service delivery.
- Helped kitchen team prioritise and complete high-volume orders in busy restaurant environment.
- Completed daily cleaning and restocking checklists to support kitchen operations.
General Kitchen Assistant
Seaham Golf Club
06.2024 - 08.2025
- Washed, peeled, and prepared produce and ingredients, ensuring readiness for kitchen workflow.
- Operated ovens, grills, and mixers safely, adhering to safety protocols to maintain a secure kitchen environment.
- Coordinated delivery schedules for kitchen supplies, verifying orders and organising storeroom to optimise supply management.
Phone Operator
Thai Green Takeaway
10.2020 - 03.2022
- Handled incoming calls professionally, resolving customer queries and routing calls to relevant departments.
- Resolved complaints through calm, clear communication and effective problem-solving.
- Greeted callers with a warm, friendly welcome to ensure positive first impressions.
Education
Bachelor of Arts - Concept Art
Teeside
Middlesbrough, MDB01-2024
NVQ Level 3 - IT
Durham sixth form centre
Durham, DUR01-2021
NVQ Level 3 - Games Development
Durham sixth form centre
Durham, DUR01-2021
A-Levels - Graphics Design
Durham sixth form centre
Durham, DUR01-2021
GCSEs - English Language
Belmont Community School
Durham, DUR01-2019
GCSEs - Maths
Belmont Community School
Durham, DUR01-2019
GCSEs - Science
Belmont Community School
Durham, DUR01-2019
Skills
- Order processing
- Order accuracy
- Cash handling
- Food safety
- Customer service
- Time management
- Problem solving
- Communication skills
- Fast-paced environment
- Positive attitude
- Multitasking
- Patience and composure
- Efficient under pressure
Timeline
Waitress
Burnmoor Cricket Club
01.2026 - 08.2026
Kitchen Assistant
Burnmoor Cricket Club
01.2026 - 08.2026
General Kitchen Assistant
Seaham Golf Club
06.2024 - 08.2025
Phone Operator
Thai Green Takeaway
10.2020 - 03.2022
Bachelor of Arts - Concept Art
Teeside
NVQ Level 3 - IT
Durham sixth form centre
NVQ Level 3 - Games Development
Durham sixth form centre
A-Levels - Graphics Design
Durham sixth form centre
GCSEs - English Language
Belmont Community School
GCSEs - Maths
Belmont Community School
GCSEs - Science
Belmont Community School