Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Paterson

Forklift And Stock Overflow Assistant
Livingston

Summary

Hardworking Forklift Operator with advanced mechanical aptitude and problem solving skills. Efficient and organized worker possessing strong work ethic and drive to exceed goals. Certified in forklift driving paired with 2 years of hands-on experience handling warehouse duties. Coordinated Flow Team Member bringing 8 year background processing store shipments, organizing stock room and labeling and scanning merchandise. Strong time multitasking and relationship management abilities. Recognized for taking initiative and meeting challenges and deadlines.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Forklift Operator

B&Q
Livingston
10.2022 - Current
  • Removed orders from storage, wrapped and staged for shipments.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely in congested and confined areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

Stock Merchandise Flow Associate

B&Q
Livingston
10.2022 - Current
  • Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking.
  • Handled, evaluated, documented and resolved customer issues and inquiries related to customer orders.
  • Coordinated shipments for locations by following schedules of product distribution.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Operated forklifts and pallet jacks to lift or place merchandise in backroom or on sales floor.
  • Marked items with identifying codes such as price, stock or inventory control codes.
  • Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
  • Stocked designated items on shelves, end caps and displays.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Stocked shelves to match planogram images and instructions.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Located needed merchandise in inventory using software and placed on skids for transport to shelves.

Section Leader

Asda
Livingston
01.2022 - 10.2023
  • Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
  • Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
  • Oversaw projects, equipment and manpower needs to properly allocate resources and training.
  • Liaised with manager to discuss adverse trends and identify and resolve production issues.
  • Monitored production targets to meet company and customer demands.
  • Conducted performance reviews to identify employee strengths and encourage professional development opportunities.

Retail Assistant

Asda
Livingston
11.2015 - 10.2022
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked with loss prevention in monitoring shopper behavior.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Education

SVQ 2 - Professional Cookery And Food Service

West Lothian College
Livingston, Scotland
08.2009 - 06.2010

SVQ 3 - Professional Cookery And Food Service

West Lothian College
Livingston
08.2010 - 06.2011

Skills

    Safety standards and protocols

undefined

Timeline

Forklift Operator

B&Q
10.2022 - Current

Stock Merchandise Flow Associate

B&Q
10.2022 - Current

Section Leader

Asda
01.2022 - 10.2023

Retail Assistant

Asda
11.2015 - 10.2022

SVQ 3 - Professional Cookery And Food Service

West Lothian College
08.2010 - 06.2011

SVQ 2 - Professional Cookery And Food Service

West Lothian College
08.2009 - 06.2010

Similar Profiles

CREATE PROFILE
Jennifer PatersonForklift And Stock Overflow Assistant