JENNIFER PANAGAKIS
Newcastle upon Tyne
Summary
I’m an experienced HR professional with over 10 years’ background in supporting people and promoting wellbeing at work. I’m passionate about making a positive difference and enjoy roles where I can help others thrive. I’m now looking to step down from HR and would like to move into a more rewarding, part-time position where I can use my skills to make a real impact.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work history
HR ADVISOR
MANDATA
05.2022 - Current
- Content Creation: Creating content for and managing HR related social media posts as well as internal communications for the full company via a content creation schedule.
- Workload Management: Managing my own workload and ensuring the smooth running of the HR department whilst the HR manager is on maternity leave.
- Relationship Building: Building strong relationships across the business and liaising with key stakeholders.
- Projects: Delivering and managing HR projects.
- Employee Lifecycle: Managing the full employee lifecycle from recruitment and onboarding to offboarding.
- Administration: Full HR administration responsibilities including but not limited to payroll support, note taking and managing our employee database.
- Health and Wellbeing: Supporting employees with their health and wellbeing, including assisting employees back to work after a long term absence.
- Support: Supporting line managers with everyday queries and employee relations matters.
- Training: Delivering inductions and training to all employees.
HR ASSISTANT
Churchill Contract Services
04.2019 - 05.2022
- Recruitment: Supporting the recruitment team with employee recruitment and onboarding processes.
- Employee Relations: Managing a large caseload of employee relations cases independently and ensure I meet set SLA's.
- Employee Communications: Drafting and sending employee communications via letter, such as outcome letters.
- Relationship Building: Communicating with clients, managers and employees daily via email and phone to provide advice and support whilst building and maintain relationships.
HR ADMINISTRATOR
IKEA GATESHEAD
09.2016 - 04.2019
- Administration: Supporting the payroll team to ensure the correct processing of new starters, leavers, terms and conditions, payments, deductions and contract changes and ensuring all co-worker data is maintained on the employee database through Payroll.
- Internal Communications: Managing internal communications within the IKEA store.
- Time and Attendance: Accurately managing the time and attendance system.
- Recruitment: Posting vacancies, communicating with applicants, supporting managers with interviews and hire new co-workers into the business.
- Sickness Absence: Tracking sickness and absence data as well as tracking return to work documents.
- Note taking: Taking details and accurate notes for various investigations and formal meetings.
- Business Plan: Assisting the Human Resources Manager and Generalist with business planning, co-worker engagement, health and well-being and recruitment and employee retention strategies.
BEDROOMS SALES CO-WORKER
IKEA GATESHEAD
10.2014 - 09.2016
- Customer Service: Maintaining a high level of customer service whilst creating Bedroom and wardrobe designs and delivery orders for customers.
- Workload: Ensuring the department was kept to a high standard at all times.
- Management: Leading the Bedrooms team in the absence of a manager.
- Meeting Targets: Meeting sales targets for my area of responsibility.
Education
BSC - PSYCHOLOGY
NORTHUMBRIA UNIVERSITY
01.2015 - 01.2018
ASCENTIS ACCESS TO HE DIPLOMA - SOCIAL SCIENCES AND HUMANITIES
NEWCASTLE COLLEGE
01.2013 - 01.2015
OCR LEVEL 3 NATIONAL DIPLOMA - HEALTH AND SOCIAL CARE
GOSFORTH ACADEMY
01.2010 - 01.2013
GCSE’S - undefined
GOSFORTH ACADEMY
01.2008 - 01.2010
Skills
- Conscientious
- Forward thinking
- Organised
- Adaptable
- Friendly
- Creative
- Supportive
References
Available upon request.
Timeline
HR ADVISOR
MANDATA
05.2022 - Current
HR ASSISTANT
Churchill Contract Services
04.2019 - 05.2022
HR ADMINISTRATOR
IKEA GATESHEAD
09.2016 - 04.2019
BSC - PSYCHOLOGY
NORTHUMBRIA UNIVERSITY
01.2015 - 01.2018
BEDROOMS SALES CO-WORKER
IKEA GATESHEAD
10.2014 - 09.2016
ASCENTIS ACCESS TO HE DIPLOMA - SOCIAL SCIENCES AND HUMANITIES
NEWCASTLE COLLEGE
01.2013 - 01.2015
OCR LEVEL 3 NATIONAL DIPLOMA - HEALTH AND SOCIAL CARE
GOSFORTH ACADEMY
01.2010 - 01.2013
GCSE’S - undefined
GOSFORTH ACADEMY
01.2008 - 01.2010
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