Summary
Overview
Work history
Education
Skills
References
Timeline
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JENNIFER PANAGAKIS

JENNIFER PANAGAKIS

Newcastle upon Tyne

Summary

I’m an experienced HR professional with over 10 years’ background in supporting people and promoting wellbeing at work. I’m passionate about making a positive difference and enjoy roles where I can help others thrive. I’m now looking to step down from HR and would like to move into a more rewarding, part-time position where I can use my skills to make a real impact.

Overview

11
11
years of professional experience
10
10
years of post-secondary education

Work history

HR ADVISOR

MANDATA
05.2022 - Current
  • Content Creation: Creating content for and managing HR related social media posts as well as internal communications for the full company via a content creation schedule.
  • Workload Management: Managing my own workload and ensuring the smooth running of the HR department whilst the HR manager is on maternity leave.
  • Relationship Building: Building strong relationships across the business and liaising with key stakeholders.
  • Projects: Delivering and managing HR projects.
  • Employee Lifecycle: Managing the full employee lifecycle from recruitment and onboarding to offboarding.
  • Administration: Full HR administration responsibilities including but not limited to payroll support, note taking and managing our employee database.
  • Health and Wellbeing: Supporting employees with their health and wellbeing, including assisting employees back to work after a long term absence.
  • Support: Supporting line managers with everyday queries and employee relations matters.
  • Training: Delivering inductions and training to all employees.

HR ASSISTANT

Churchill Contract Services
04.2019 - 05.2022
  • Recruitment: Supporting the recruitment team with employee recruitment and onboarding processes.
  • Employee Relations: Managing a large caseload of employee relations cases independently and ensure I meet set SLA's.
  • Employee Communications: Drafting and sending employee communications via letter, such as outcome letters.
  • Relationship Building: Communicating with clients, managers and employees daily via email and phone to provide advice and support whilst building and maintain relationships.

HR ADMINISTRATOR

IKEA GATESHEAD
09.2016 - 04.2019
  • Administration: Supporting the payroll team to ensure the correct processing of new starters, leavers, terms and conditions, payments, deductions and contract changes and ensuring all co-worker data is maintained on the employee database through Payroll.
  • Internal Communications: Managing internal communications within the IKEA store.
  • Time and Attendance: Accurately managing the time and attendance system.
  • Recruitment: Posting vacancies, communicating with applicants, supporting managers with interviews and hire new co-workers into the business.
  • Sickness Absence: Tracking sickness and absence data as well as tracking return to work documents.
  • Note taking: Taking details and accurate notes for various investigations and formal meetings.
  • Business Plan: Assisting the Human Resources Manager and Generalist with business planning, co-worker engagement, health and well-being and recruitment and employee retention strategies.


BEDROOMS SALES CO-WORKER

IKEA GATESHEAD
10.2014 - 09.2016
  • Customer Service: Maintaining a high level of customer service whilst creating Bedroom and wardrobe designs and delivery orders for customers.
  • Workload: Ensuring the department was kept to a high standard at all times.
  • Management: Leading the Bedrooms team in the absence of a manager.
  • Meeting Targets: Meeting sales targets for my area of responsibility.

Education

BSC - PSYCHOLOGY

NORTHUMBRIA UNIVERSITY
01.2015 - 01.2018

ASCENTIS ACCESS TO HE DIPLOMA - SOCIAL SCIENCES AND HUMANITIES

NEWCASTLE COLLEGE
01.2013 - 01.2015

OCR LEVEL 3 NATIONAL DIPLOMA - HEALTH AND SOCIAL CARE

GOSFORTH ACADEMY
01.2010 - 01.2013

GCSE’S - undefined

GOSFORTH ACADEMY
01.2008 - 01.2010

Skills

  • Conscientious
  • Forward thinking
  • Organised
  • Adaptable
  • Friendly
  • Creative
  • Supportive

References

Available upon request.

Timeline

HR ADVISOR

MANDATA
05.2022 - Current

HR ASSISTANT

Churchill Contract Services
04.2019 - 05.2022

HR ADMINISTRATOR

IKEA GATESHEAD
09.2016 - 04.2019

BSC - PSYCHOLOGY

NORTHUMBRIA UNIVERSITY
01.2015 - 01.2018

BEDROOMS SALES CO-WORKER

IKEA GATESHEAD
10.2014 - 09.2016

ASCENTIS ACCESS TO HE DIPLOMA - SOCIAL SCIENCES AND HUMANITIES

NEWCASTLE COLLEGE
01.2013 - 01.2015

OCR LEVEL 3 NATIONAL DIPLOMA - HEALTH AND SOCIAL CARE

GOSFORTH ACADEMY
01.2010 - 01.2013

GCSE’S - undefined

GOSFORTH ACADEMY
01.2008 - 01.2010

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JENNIFER PANAGAKIS