Jennifer Odije Egboja
Leeds
Summary
Dynamic and dependable Customer Service and Sales Representative with over three years of experience in the supermarket industry. Expertise in enhancing customer satisfaction through effective communication, efficient till operations, and meticulous shelf restocking. Actively supports sales initiatives through engaging promotions and appealing product displays. Recognized for a friendly demeanor, reliability, and strong collaboration skills in fast-paced retail environments. Committed to delivering exceptional service that drives customer loyalty and boosts sales performance.
Overview
3
3
years of professional experience
Work History
Customer Service and Sales Representative
Prince Ebeano Supermarket
01.2023 - 01.2024
- Helped customers find products and answered their questions in a friendly manner.
- Operated tills and handled both cash and card payments accurately.
- Restocked shelves and made sure displays looked neat and attractive.
- Worked with colleagues to keep the store running smoothly.
Customer Service and Sales Representative
Renee Supermarket
01.2021 - 01.2023
- Assisted customers daily, making sure they had a good shopping experience.
- Checked expiry dates, rotated stock, and kept shelves fully stocked.
- Supported promotions by setting up displays and keeping them tidy.
- Dealt with customer complaints calmly and found quick solutions.
Education
MSc - Biomedical Science
Leeds Beckett University
09.2026
BSc - Biochemistry
Bingham University
10.2021
Skills
- Customer service & communication
- Sales support & upselling
- Cash handling & till operation
- Stock replenishment & merchandising
- Problem solving & complaint handling
- Teamwork and collaboration
- Time management & reliability
- Ability to work under pressure
Languages
English (Fluent)
References
Available on request.
Timeline
Customer Service and Sales Representative
Prince Ebeano Supermarket
01.2023 - 01.2024
Customer Service and Sales Representative
Renee Supermarket
01.2021 - 01.2023
MSc - Biomedical Science
Leeds Beckett University
BSc - Biochemistry
Bingham University