Jennifer Noble

• Delivered strategic objectives for AXA Ireland's Inclusive Insurance initiative.
• Monitored entity performance against Group KPIs to ensure alignment.
• Produced educational content, updates, workshops, and training for staff development.
• Prepared briefing documents for CEO and Executive team to support decision-making.
• Collaborated with European colleagues to drive innovation and enhance engagement.
• Identified business opportunities within key customer segments through collaboration with business units.

• Managed delivery of AXA Ireland's sustainability proposition, ensuring timely execution.
• Fostered strategic partnerships with key external stakeholders to enhance proposition value.
• Conducted comprehensive market research to gain insights into competitive offerings.
• Developed targeted marketing campaigns to increase website traffic.
• Monitored site usage and identified opportunities for user experience enhancements.
• Supervised project timelines for timely completion.
• Streamlined communication channels, enhanced internal information flow.
• Piloted change management initiatives successfully improving organisational adaptability.

Secondment to Strategy and Innovation department

Developed and implemented a new sustainability proposition through structured workshops.

Facilitated design thinking workshops to enhance ideation for the proposition.

Conducted discovery sessions that identified customer needs effectively.

Translated business requirements into actionable specifications for product and technology teams.

Managed a roadmap of continuous improvement initiatives to enhance proposition.

Coordinated activities across multiple workstreams to ensure timely delivery of KPIs.

• Identified potential risks efficiently; ensured proper mitigation measures were implemented.
• Assessed application documents meticulously; reduced incidence of fraudulent cases.
• Collaborated with brokers to streamline policy renewals and minimise customer churn rate.
• Handled claims disputes professionally; resolved issues in a timely manner.
• Researched market trends thoroughly; kept abreast of latest industry developments.
• Negotiated competitive insurance terms, resulting in the acquisition of key accounts.
• Managed large portfolio of clients; maintained high level of service whilst managing multiple tasks simultaneously.
• Analysed financial data for accurate premium determination and risk assessment.