Jennifer Neary
Market Weston,Suffolk
Summary
Results-driven Team Leader with knack for fostering team collaboration and driving project success. Led teams to streamline operations and enhance productivity, ensuring project completion on time and within scope. Known for cultivating supportive work environment, resulting in improved team morale and reduced turnover.
Overview
16
16
years of professional experience
Work history
Digital team leader
Thomas Ridley food services
Bury st edmunds, Suffolk
11.2021 - Current
- Handled employee grievances professionally, minimising potential workplace disputes.
- Increased team cohesion by implementing regular feedback sessions.
- Conducted regular performance reviews to identify areas of improvement for each team member.
Confectioner
Sainsburys
Bury st edmunds, Suffolk
03.2016 - 11.2021
- Consistently monitored food produced, delivering exceptional quality and presentation standards.
- Maintained clean kitchen environment for food and hygiene safety and compliance.
- Applied icing and glazes to confections to achieve desired tastes and looks.
- Prepared fresh ingredients, storing and using in line with health and hygiene regulations.
- Managed inventories, organised stock and ordered deliveries to meet kitchen output.
- Packaged and arranged baked products on shelves and displays to attract clients.
Supervisor
Blakemores
Stanton, Suffolk
05.2021 - 10.2021
- Ensured smooth operations with regular maintenance checks.
- Assisted in recruitment process for hiring quality staff members.
- Conducted performance appraisals with employees for career development discussions.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Implemented company policies effectively, maintained high standards of service delivery.
Pharmacy dispenser
Stanton health center
Stanton, Suffolk
12.2020 - 05.2021
- Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
- Ensured smooth operations for efficient customer service by managing stock levels effectively.
- Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
- Dealt with GP surgeries and other healthcare providers to facilitate seamless patient care.
- Supported patients by advising on dosage instructions and potential side effects of medications.
- Regularly checked expiry dates on medicine stocks to prevent selling out-of-date products.
Supervising dispenser
Lloyds chemist
Bury st edmunds, Suffolk
03.2015 - 10.2020
- Delivered high-quality customer service, enhancing overall pharmacy experience for customers.
- Ensured privacy whilst discussing medical conditions with patients upholding confidentiality norms.
- Streamlined storage system for easy identification and retrieval of medications.
- Adhered to all regulatory standards for safe handling of medications, contributing towards safer work environment.
- Assisted pharmacists, resulting in efficient workflow and improved service delivery.
- Ordered pharmaceutical supplies on time to avoid inventory shortages.
- Answered patient queries regarding medication, providing reassurance and clarity.
- Processed prescriptions quickly for timely provision of medicines to patients.
- Recommended suitable over-the-counter products for minor ailments aiding customer wellbeing.
- Provided information on potential side effects of prescribed drugs helping patients make informed decisions.
- Checked expiry dates regularly, preventing administration of outdated drugs.
- Labelled medicines accurately, ensuring clear instructions for patients.
Supervisor
Center parcs
Elveden, Suffolk
03.2010 - 05.2015
- Monitored employee attendance records for maintaining discipline within team.
- Coordinated with other supervisors to maintain consistency across shifts.
- Provided constructive feedback to staff for improved performance levels.
- Managed daily operations to increase productivity.
- Promoted safe work environment by enforcing strict adherence to safety regulations.
- Implemented company policies effectively, maintained high standards of service delivery.
- Conducted performance appraisals with employees for career development discussions.
- Improved team efficiency by implementing new scheduling practices.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Encouraged open dialogue amongst team members, promoted inclusive work environment.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
Education
GCSEs -
Method high school
Methwold07.1981
Skills
- Policy implementation and enforcement
- Digital marketing awareness
- Decisive decision-making
- Motivational mastery
- Tolerance and patience
- Process improvement understanding
- Risk assessment knowledge
- Leadership proficiency
- Constructive criticism
- Delegation mastery
- Knowledge sharing
- Stock management
- Issue resolution
- Training and Development
- Process Improvement
- Performance evaluation
- Task delegation
- Quality assurance checks
- Customer relationship management
- Team building coordination
- Team supervision
- Staff management
- Staff appraisals
- Performance appraisals
Timeline
Digital team leader
Thomas Ridley food services
11.2021 - Current
Supervisor
Blakemores
05.2021 - 10.2021
Pharmacy dispenser
Stanton health center
12.2020 - 05.2021
Confectioner
Sainsburys
03.2016 - 11.2021
Supervising dispenser
Lloyds chemist
03.2015 - 10.2020
Supervisor
Center parcs
03.2010 - 05.2015
GCSEs -
Method high school