JENNIFER LAU-MASON
Newtownabbey,Co. Antrim
Summary
Dedicated professional with robust expertise in customer service, recognized for dependability and proficient cash handling.
High-energy individual equipped to support pharmacy operations and customer needs. Excels in both autonomous and collaborative roles with strong problem-solving and communication skills. Commended for reliable work ethic and adaptable nature.
Overview
11
11
years of professional experience
5995
5995
years of post-secondary education
1
1
Certification
Work history
Pharmacy assistant
Pharmacy Plus
Newtownabbey
06.2025 - 12.2025
- Dispensed prescription medications accurately under pharmacist supervision, adhering to strict regulatory standards.
- Podding of Medication into Monitored Dosage systems
- Kept pharmacy areas organised to promote better staff productivity.
- Opened incoming supplies and stocked in correct locations.
- Recorded items dispensed for accurate inventory information.
Dispenser
Medicare
Newtownabbey
10.2021 - 06.2025
- Labelled and dispensed prescriptions, complying with patient confidentiality and data protection protocols.
- Maintained complete patient and customer confidentiality of sensitive health and personal data.
- Monitored and managed controlled drugs, adhering to legal and regulatory requirements.
- Dispensed customer medication quickly, reducing average pharmacy wait time.
- Maintained a clean and organised dispensary area in compliance with health and safety regulations.
Food Service Assistant
Ashwood Nursing Home
Newtownabbey
07.2018 - 09.2021
- Preparation of food and drinks, adhering to safe work practices (including HACCP) and corporate guidelines
- Provided assistance to other staff members with cleaning of difficult areas to ensure optimal levels of cleanliness and hygiene
- Operated industrial dishwashers efficiently, managing the cleaning of large volumes of dishes and kitchenware.
Food Service Assistant
University of Ulster
Jordanstown
08.2014 - 05.2018
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Taking responsibility by managing the burrito bar single-handedly when my superiors were unavailable
- Operated each cash register for card and credit card transactions with excellent accuracy levels
Education
Certificate - RSA Word & Text Processing 1 & 2
RSA
Diploma of Higher Education - European Language studies
University of Luton
Luton, EnglandCertificate - French Language & French Civilisation
University of Strasbourg
Strasbourg, FranceA-Levels - Biology, Maths, French
Ballyclare High School
Ballyclare 09.1991 - 06.1992
GCSEs - Biology, Physics, Chemistry, French, Maths, English Language, English Literature
Ballyclare High School
Ballyclare 09.1989 - 06.1990
Skills
- Customer service
- Reliability
- Cash handling
- Good communication
INTERESTS
Crafts, Travelling, Listening to music
Accomplishments
- Cancer Research UK Ambassador - I have completed and currently undertaking numerous projects for CRUK by advocating and promoting the charity, raising awareness for their cause. As a result I received the award of Outstanding Media Volunteer (Oct 2022).
- Pass in Ancient Greek Language & literature (Open University 2018)
- Distinction in Reading Classical Latin (Open University 2011)
- Pass in Mandarin Chinese (Open University 2011)
Certification
CIEH Food Hygiene Certificate Level 2 - 2021
NPA Medicines Counter & Dispensing course - 2025
Languages
French
Intermediate
Chinese (Cantonese)
Intermediate
References
References available upon request.
Timeline
Pharmacy assistant
Pharmacy Plus
06.2025 - 12.2025
Dispenser
Medicare
10.2021 - 06.2025
Food Service Assistant
Ashwood Nursing Home
07.2018 - 09.2021
Food Service Assistant
University of Ulster
08.2014 - 05.2018
A-Levels - Biology, Maths, French
Ballyclare High School
09.1991 - 06.1992
GCSEs - Biology, Physics, Chemistry, French, Maths, English Language, English Literature
Ballyclare High School
09.1989 - 06.1990
Certificate - RSA Word & Text Processing 1 & 2
RSA
Diploma of Higher Education - European Language studies
University of Luton
Certificate - French Language & French Civilisation
University of Strasbourg