JENNIFER KWOYIGAH
WEDNESBURY,West Midlands
Summary
Highly motivated and currently seeking a suitable care assistant position in the West Midlands area with a company that places a great emphasis on investing in its employees.
A hardworking care assistant with a genuine interest and enthusiasm for helping and looking after people. Having a wealth of experience in maintaining a healthy and safe environment and making sure that resources are utilized effectively and according to practice guidelines. Possessing an impressive track record in helping to promote the physical and personal independence of clients. Effective Human Resource abilities with good administrative background with knowledge in Office Management Techniques and Secretarial skills.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
Work history
Care Assistant
ACH Healthcare
2023.05 - 2025.08
- Providing personal care, including showering, baths, shaving and oral hygiene.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Delivered excellent customer service by addressing concerns of patients' families.
Care Assistant
Prior Adult Care
2023.07 - 2024.01
- Supporting people with social and physical activities as well as basics such as eating and drinking Healthcare.
- Assist with personal care.
- Helping residents engage in social and leisure activities to ensure they're stimulated.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Care Assistant
Healthcare Provider
Accra - Ghana
2020.05 - 2023.04
- Supported daily patient needs by providing physical and emotional care.
- Delivered personal and basic health care to enhance client self-care confidence.
- Maintained accurate patient records, documenting daily activities and medications administered.
- Instructed patients on hygiene practices and dietary habits.
- Organised and participated in recreational activities to promote well-being.
- Prepared and served meals, drinks, and refreshments to patients.
- Assisted clients with feeding, bathing, and dressing as required.
- Engaged clients in conversation, offering sympathetic listening to their concerns.
Assistant Human Resource Manager
Fisheries Commission
2016.01 - 2023.01
- Assisted in recruitment exercises by keying interview scores for staff evaluations.
- Contributed to planning training programmes and activities to enhance staff development.
- Participated in validating staff salaries to ensure equity and compliance.
Secretary
Fisheries Commission
2007.01 - 2016.01
- Typed letters, memos, reports, and minutes for organisational documentation.
- Received correspondence for Executive Director to ensure prompt attention.
- Filed, photocopied, and scanned documents to maintain accurate records.
- Dispatched letters to appropriate unit heads for timely communication.
Secretary
Regional Co-ordinating Council
2002.09 - 2007.01
- Managed correspondence for Regional Minister, including letters, memos, and speeches.
- Handled incoming calls and provided timely updates to Hon. Minister.
- Welcomed visitors, ensuring a professional and courteous reception.
Secretary (Attachment)
Regional Co-ordinating Council
2002.08 - 2002.08
- Typed letters, memos, and payment vouchers for Accounts Division.
- Prepared correspondence for Tender Meetings within Administration.
- Managed filing system to enhance document accessibility.
Education
Care Certificate -
ACH Healthcare Harlow UK
2023.07 - 2023.07
Care Certificate - undefined
Caredemy UK
BSc. - Business Administration (Human Resource Management (Option))
University of Ghana
2016.01 - 2020.01
Government Secretarial School Certificate - undefined
Government Secretarial School
2005.01 - 2006.01
NVTI Certificate - Typist
College of Business Studies NACVET
2000.01 - 2002.01
Skills
- Confidence and drive
- Enthusiasm and flexibility
- Multitasking and meeting deadlines
- Effective communication skills
- Respect for others
- Personal and professional development
Custom
Available on request
Timeline
Care Assistant
Prior Adult Care
2023.07 - 2024.01
Care Certificate -
ACH Healthcare Harlow UK
2023.07 - 2023.07
Care Assistant
ACH Healthcare
2023.05 - 2025.08
Care Assistant
Healthcare Provider
2020.05 - 2023.04
Assistant Human Resource Manager
Fisheries Commission
2016.01 - 2023.01
BSc. - Business Administration (Human Resource Management (Option))
University of Ghana
2016.01 - 2020.01
Secretary
Fisheries Commission
2007.01 - 2016.01
Government Secretarial School Certificate - undefined
Government Secretarial School
2005.01 - 2006.01
Secretary
Regional Co-ordinating Council
2002.09 - 2007.01
Secretary (Attachment)
Regional Co-ordinating Council
2002.08 - 2002.08
NVTI Certificate - Typist
College of Business Studies NACVET
2000.01 - 2002.01
Care Certificate - undefined
Caredemy UK