Jennifer Gray
Stirling
Summary
Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning.
Overview
8
8
years of professional experience
Work history
Au pair
Agent Au Pair
Baton Rouge
03.2021 - 05.2024
- Supervised children's play at home and in external settings, ensuring their physical safety at all times.
- Assisted in light housework and laundry to reduce parents' workload.
Coffee barista
Groundhouse Coffee Company
Stirling
09.2018 - 03.2021
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
Shop assistant
Paulino's Fish and Chip Shop
Stirling
03.2016 - 09.2018
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Delivered personalised customer service with a smile to promote return custom.
Education
Private Pilot License
Gulf Coast Aviation
New Orleans, America 04/2023 - 04/2024
Scottish Qualifications Certificate - National 5's
Stirling High School
Stirling 08/2017 - 08/2018
Scottish Qualifications Certificate - Highers and Advanced Highers
Stirling High School
Stirling 08/2019 - 08/2020
Skills
- Food preparation
- Schedule management
- Cleaning procedures
- Friendly and polite
- Team player
- Conflict Resolution
- Strong communication
- Highly organised
Timeline
Au pair
Agent Au Pair
03.2021 - 05.2024
Coffee barista
Groundhouse Coffee Company
09.2018 - 03.2021
Shop assistant
Paulino's Fish and Chip Shop
03.2016 - 09.2018
Private Pilot License
Gulf Coast Aviation
04/2023 - 04/2024
Scottish Qualifications Certificate - National 5's
Stirling High School
08/2017 - 08/2018
Scottish Qualifications Certificate - Highers and Advanced Highers
Stirling High School
08/2019 - 08/2020
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