Jennifer Glennie
Belfast,Co. Antrim
Summary
Client orientated banking professional with over 20 years experience. Expertise in strategic planning, team development and performance management with a strong focus on driving revenue growth and achieving business objectives.
Dedicated to motivating the team to finding the right outcome and solutions for clients through strong collaboration with colleagues, as well as inspiring the team to deliver an excellent service.
Attention to detail ensures interactions with key stakeholders are accurate and compliant with policy, procedures and within risk appetites.
Designed and delivered training sessions for different cohorts of new analysts, supporting onboarding, knowledge transfer and rapid integration into the team.
Overview
21
21
years of professional experience
Work history
Senior Associate
FinTrU
Belfast
2025.01 - Current
- Ownership of several key client reports.
- Built strong relationships with key stakeholders through daily and weekly client calls.
- Management of a KYC production team driving an increase in revenue growth through supporting the team to deliver business objectives.
- Facilitated yearly onboarding training weeks for new analysts within cohorts of up to 60 people.
- Strategic planning to ensure success of each refresh year through organisation and clear leadership.
Associate
FinTrU
Belfast
2022.03 - 2025.01
- Managed end to end KYC refresh cases for high risk clients, including EDD for complex entity types.
- Compliance with KYC global regulations.
- Assessed risk ratings based on jurisdiction, client type and product use, escalating high risk factors to Compliance teams for further review.
- SME of refresh wide escalation process, liaising directly with the client.
- Regular deputising for team leader.
- Presenting training sessions, provided support and coaching for new analysts.
Senior Personal Banker
NatWest
Belfast
2005.04 - 2022.03
- Strong collaboration through a network of key internal and external stakeholders.
- Undertaking customer financial reviews adhering to KYC requirements and due diligence checks.
- Facilitating customers' banking needs by following risk analysis to calculate and assess lending.
- Responsible for detecting and preventing financial crime and fraud.
Education
Certified Global Sanctions Specialist
ACAMs
CMI (Chartered Management Institution) Level 3 Project Management
SERC
City and Guilds Level 2 Spreadsheet Software
SERC
3 A-Levels in English Literature, History and Travel and Tourism
Bangor Academy & Sixth Form College
7 GCSEs grade A-B including Math and English
Bangor Academy & Sixth Form College
Skills
- People management and team engagement skills
- Stakeholder engagement
- Excellent IT skills
- Project training and mentoring
- Capable to complete complex customer cases
- Adheres to given deadlines
- Resilient and open minded to change
Timeline
Senior Associate
FinTrU
2025.01 - Current
Associate
FinTrU
2022.03 - 2025.01
Senior Personal Banker
NatWest
2005.04 - 2022.03
Certified Global Sanctions Specialist
ACAMs
CMI (Chartered Management Institution) Level 3 Project Management
SERC
City and Guilds Level 2 Spreadsheet Software
SERC
3 A-Levels in English Literature, History and Travel and Tourism
Bangor Academy & Sixth Form College
7 GCSEs grade A-B including Math and English
Bangor Academy & Sixth Form College