Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Jennifer Fenton

Ladybank,Fife

Summary

A highly skilled professional with expertise in record-keeping accuracy, communication, and procurement. Demonstrates exceptional administrative skills and the ability to work independently or as part of a team. Known for great telephone skills and remaining calm under pressure, with a strong focus on achieving organisational goals.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

7
7
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Animal care assistant

Eden Veterinary Practice
Cupar, Fife
03.2022 - Current
  • Conducted routine checks on animals' wellbeing throughout the day.
  • Monitored anesthetics on routine and emergency surgeries under veterinary instruction.
  • Handled various types of animals with care and compassion whilst performing daily tasks.
  • Ensured cleanliness within animal enclosures,general practice cleanliness and cold storage promoting a healthy environment for animals and other staff members.
  • Updated animal records in line with established procedure.
  • Communication is a massive part of this job, between the vets, the receptionists and clients is imperative to ensure the smooth running of the practice.
  • Answered phones in a fast pace practice, dealing with a varied type of phone calls, from sensitive conversations to general supplier questions
  • Confident in letter writing, quote delivering, dealing with consent forms and scanning them to appropriate files.
  • Responsible for ordering medical supplies, stationary supplies, animal cremation supplies and some low level procurement within the practice.
  • Cashing up, taking payments and bill sending was also apart of the position.

Support worker

Hillcrest futures
Cupar, Fife
01.2019 - 03.2022
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Provided companionship during outings contributing to an active social life for clients.
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Prepared nutritious meals that met special dietary needs of clients.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Assisted in maintaining a clean environment for improved client health.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Led group activity programmes to support independence and encourage community inclusion.
  • Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
  • Drove clients to hospital, doctor and occupational therapy appointments.
  • Day to day I was responsible for finances, budgeting and spending for my service users that weren't able to.
  • In this job my service users didn't have capacity of making decisions regarding how to spend their money and what they needed, so we needed to source the best deals for big decisions, holidays, car buying, present buying and day to day spending.

Support worker (Older adults in care)

Oran Care
Cupar, Fife
04.2018 - 06.2019
  • Enhanced safety within the facility by promptly addressing potential hazards.
  • Assisted in feeding older adults who required help during meal times, maintaining their nutritional intake.
  • Liaised with other members of the support team to ensure consistency in care provision.
  • Adapted communication styles to suit individual residents' needs, fostering understanding and trust.
  • Collaborated closely with healthcare professionals to ensure comprehensive patient care.
  • Supported family visits by preparing rooms and facilitating comfortable interactions between parties.
  • Administered medication as prescribed, ensuring correct dosage and timing.
  • Adopted person-centred approach in all aspects of care-giving.
  • Proved to be flexible and adaptable with visits and clients plans changing.
  • Managed my day to ensure all tasks were carried out in a timely manner.
  • Communicated well with my manager throughout my day to ensure everyone was kept in the loop.

Education

Higher National Diploma - Equine studies

Oatridge College
Uphall, West Lothian
09.2010 - 06.2013

GCSEs -

Kirkcaldy High School
Kirkcaldy, Fife
08.2002 - 06.2009

Skills

  • Record keeping accuracy
  • Communication
  • Procurement
  • Great administrative skills
  • Working off my own initiative and a good team player but confident working independently
  • Great telephone skills
  • Calm under pressure

Languages

English
Fluent

Certification

Full drivers licence

Affiliations

Horse riding, dog walking

Timeline

Animal care assistant

Eden Veterinary Practice
03.2022 - Current

Support worker

Hillcrest futures
01.2019 - 03.2022

Support worker (Older adults in care)

Oran Care
04.2018 - 06.2019

Higher National Diploma - Equine studies

Oatridge College
09.2010 - 06.2013

GCSEs -

Kirkcaldy High School
08.2002 - 06.2009
Jennifer Fenton