Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Jennifer Fellows

Leigh,Greater Manchester
Jennifer Fellows

Summary

My job with Fairy Pop-ins as a nursery nurse was both challenging and rewarding. We were in different settings and set up mobile creches around the Wigan Borough. The aim was to provide childcare for young Mums to enable them to attend parenting courses to improve their knowledge and confidence. Due to the nature of the work, it meant we would be meeting new children everyday and we had to be quick thinking and engaging to ensure they felt safe and welcome. A risk assessment was carried out by myself as lead nursery nurse everyday at each setting we visited. Some of the children had complex needs and required extra care. We provided a safe environment whilst making sure that we followed EYFS protocol. A high level of confidentiality was maintained at all times and communication with the children and their parents was paramount. I made sure that all relevant information such as what the child had eaten or drank or toilet needs and behaviour was passed back to parents after each session. We were then responsible for packing up the creche and leaving each building exactly as we found it. Unfortunately, it was a short stay at Fairy Pop-ins as my youngest son who was 3 at the time developed severe Epilepsy and I became his carer. Due to being in different locations all the time, I wanted to be close to him in case of emergencies. Thankfully he has been medication a seizure free now for 10 years.


My job at Caldicott Opticians was in a lovely calm practice. My responsibilities were opening and shutting the shop with my own keys, booking patients in for sight and contact lens checks and the general running of the practice. I assisted the ophthalmologist with ordering the relevant contact lenses for each patient, the fitting and repairing of glasses and occasional dispensing. I also helped with referrals, customer enquiries and general advice. I dealt with banking, invoice organising, patient reminders and good record keeping. I maintained a calm and friendly manner with patients which was often complemented and passed back to the Manager. I always kept patient confidentiality at the forefront of my mind. I spent 6 years here and I really enjoyed my role.


I then started work at The Bobbin Micropub which my friend had just become sole owner of. This was a leap for me as although I'd done bar work whilst at college, I was being trained up as an assistant bar manager. The hours worked better as I worked evenings so didn't have to worry about childcare in the day anymore. I learnt to clean lines, handle and replace cask barrels in a safe manner and I also did a course in which I successfully achieved my own Personal License. My role here was to mange the pub whilst the manager wasn't there, sometimes a week at a time to cover holidays. The customers there were mainly of an older generation in which I developed a strong bond with. They'd look forward to telling me what they'd been up to and just enjoyed a general chat. The bar did get very busy at weekends so I had to work at a fast pace whilst still maintaining the same level of accuracy. I became involved in choosing and ordering beers from local breweries and learnt to cash up at the end of the night and was a trusted member of the team. This job was during the covid pandemic where I worked extremely hard to produce posters, maintain good sanitation, provide clear rules to customers and to keep the bar as clean as possible.


My current job is self employment with my own business. I'd decided to take a gamble and follow my dreams of something I'd desired to do for a long time. This involves using a designing programme to create unique designs to be printed, via heat presses onto mugs, cushions, bags, t-shirts and many other blank items. My business is successful, however, due to the nature of designing for occasions, some months can be really quiet which isn't sustainable when supporting three teenagers. I do everything by myself including designing, printing, packaging, posting, advertising, listing, answering queries, ordering stock and book keeping.

Overview

12
years of professional experience
7
years of post-secondary education

Work history

Self Employed
Leigh, Greater Manchester

Designer and Printer
05.2022 - Current

Job overview

  • I design and print to make end products to sell
  • I designed and run my own website
  • I sell my products on various platforms
  • I test and order stock
  • I do the packaging and postage.
  • Creating designs and products for all occasions and celebrations
  • I design specific custom orders for those requiring something different
  • I use various heat presses to adhere the design onto the product.
  • Answer customer queries
  • Created prints on materials such as mugs, t-shirts, bags, moneyboxes, notepads etc.

The Bobbin Micropub
Leigh, Greater Manchester

Assistant Bar Manager
06.2019 - 04.2022

Job overview

  • Did a course to gain my own Personal License.
  • Maintained Stock Levels and noted what was needed.
  • Given my own keys to open and close the building.
  • Ran the bar whilst the owner took holidays.
  • Greeting and serving customers in a friendly manner.
  • Carried out cask barrel changing and line cleaning
  • Keeping the pub clean and tidy at all times.
  • Followed strict Covid 19 safety regulations to keep everybody safe
  • Helped to train up new staff

Caldicott Opticians
Lowton, Cheshire

Senior Optical Receptionist / Assistant
01.2013 - 06.2019

Job overview

  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from patients and the general public including booking in appointments.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Sent off referrals
  • Repaired and fitted spectacles for patients
  • Maintained strict confidentiality
  • Kept Patient records up to date
  • Sent sight test reminders
  • Ordered stock, including frames and contact lenses
  • Occasionally assisted with dispensing
  • Collected and distributed incoming mail, employing strict confidentiality throughout.

Fairy Pop-ins
Lowton, Cheshire

Nursery Nurse Level 3
10.2011 - 11.2012

Job overview

  • Prioritised safety and wellbeing of children by monitoring safety and cleanliness at all times.
  • Developed engaging, play-based educational activity for children aged 6 weeks up to school age.
  • Created an inclusive learning environment by constantly promoting best practices in SEN teaching.
  • Looked after the children whilst their young parents took part in parenting courses.
  • Trained in Paediatric First Aid.
  • Set up the creche in various settings after doing a risk assessment.
  • Followed a very strict confidentiality procedure.
  • Made sure that new children to the creche were made to feel as welcome and comfortable as possible.
  • Built a positive partnership with parents boosting satisfaction levels.
  • Escalated safeguarding concerns promptly to maintain child safety.
  • Kept rooms and play areas clean and tidy for reduced accident risks.

Education

BIIAB
LEIGH

BIIAB APLH Personal Licence from Hospitality
09.2019 - 09.2019

Wigan & Leigh College 
Wigan

NNEB in Childcare and Education Level 3 from Childcare
09.2000 - 06.2002

Golborne High School
Golborne, Wigan

GCSEs
09.1995 - 06.2000

Skills

  • Keeping strict confidentiality and patient safeguarding at all times
  • Greeting patients in a friendly, kind manner
  • Opening and locking up a building safely
  • Maintaining a good rapport with patients and customers
  • Taking pride in appearance and always looking smart and tidy
  • Maintaining patient care are at all times
  • Maintaining Infection Prevention and Control procedures
  • Keeping well written records

Languages

English
Fluent

Timeline

Designer and Printer

Self Employed
05.2022 - Current

BIIAB

BIIAB APLH Personal Licence from Hospitality
09.2019 - 09.2019

Assistant Bar Manager

The Bobbin Micropub
06.2019 - 04.2022

Senior Optical Receptionist / Assistant

Caldicott Opticians
01.2013 - 06.2019

Nursery Nurse Level 3

Fairy Pop-ins
10.2011 - 11.2012

Wigan & Leigh College 

NNEB in Childcare and Education Level 3 from Childcare
09.2000 - 06.2002

Golborne High School

GCSEs
09.1995 - 06.2000
Jennifer Fellows