Jennifer Cushing
Summary
Store Supervisor with 10+ years of experience leading dynamic teams. Grows profits and controls costs through responsible stock ordering and rota planning. Holds comprehensive knowledge of Alcohol regulations. I am a good team player, shown by my role as our stores talking shop representative making the store a better place to work, by organising quarterly charity fundraisers for staff and customers to participate in.
Overview
16
16
years of professional experience
Work history
Retail Store Supervisor
Iceland
Keynsham
11.2016 - 09.2023
- Achieved 115% of annual sales objectives resulting in being recognized as a member of the Platinum Sales Club.
- Hired and trained a variety of store members in a variety of roles. (Cashier, Online picker, Driver, Trade/non trade duty managers.
- Assisted senior management/ran myself, change overs for Easter, Halloween and Christmas.
- For four years was the stores talking shop representative, which meant being the person people go to if they have issues and taking part in quarterly meetings with the other 21 stores on how to make working for Iceland better.
- Maintained neat, tidy and fully stocked shelves and racks to facilitate optimum sales opportunities.
- Executed detailed inventory checks and stocktake tasks on a weekly basis, ensuring records of stock levels were consistently accurate.
Retail Assistant
Premier Convenience Store
Keynsham, Bristol, Somerset
08.2010 - 11.2016
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Worked with tireless drive and energy to maintain efficient sales operations during peak trading hours and promotional events.
Care Assistant
MHA
Bath, Somerset
05.2007 - 08.2010
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Education
NVQ Level 2 - Social care
Social care
BristolPersonal legal and social responsibility Licence - Retail
BIIAB
BristolSkills
- Loss prevention
- Rota coordination
- Employee relations
- Personnel training and development
- End-of-shift reconciliation
- Retail staff recruitment
- Sales incentive schemes
Languages
English
Native
Timeline
Retail Store Supervisor
Iceland
11.2016 - 09.2023
Retail Assistant
Premier Convenience Store
08.2010 - 11.2016
Care Assistant
MHA
05.2007 - 08.2010
NVQ Level 2 - Social care
Social care
Personal legal and social responsibility Licence - Retail
BIIAB
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