Jennifer Aire

• Assisted with medication management under supervision ensuring that all medications were taken correctly according to prescribed schedules.
• Enhanced residents' quality of life by implementing personalised care plans and providing daily support.
• Provided crisis intervention when necessary to maintain resident safety while effectively managing challenging behavioral situations.
• Developed strong relationships with each resident based on trust, empathy, respect, leading to increased engagement in daily activities.
• Increased independence for individuals with disabilities by teaching essential life skills and promoting selfadvocacy.
• Upheld strict confidentiality guidelines in relation to resident records, personal information and incident reporting.
• Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed residents'' physical, emotional, and social wellbeing.

• Working as a part of a multi-disciplinary team to support clients who have a range of care and housing needs towards independence.

• Actively engaging with young customers aged 16-25 to build strong relationships within the community, fostering connections with relevant agencies and organizations to facilitate customer support and development.

• Utilizing SharePoint and other relevant software for efficient documentation and information sharing.

• Providing person-centered support to customers, assisting them in achieving their individual goals as outlined in their support and safety plans. Consistently review and document progress through linkwork.

• Maintaining accurate records of housing management information using the designated housing management software

• Conducting health and safety checks and maintain a clean and hygienic environment.

• Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
• Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.

• Utilized specialized expertise to efficiently accomplish daily tasks and optimize operational processes.

• Facilitated comprehensive patient care through effective collaboration with healthcare professionals across various clinical specialties.

• Managed the health of employees travelling to remote locations, overseeing symptom monitoring related to COVID-19.

• Led orientation sessions for offshore workers, including education on COVID-19 awareness.

• Applied continuous process improvement strategies to enhance case management, programs and clinical management.

• Monitored patient progress and adjusted treatments accordingly.
• Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
• Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
• Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
• Applied continuous process improvement strategies to enhance case management, programs and clinical management.
• Collaborated with interdisciplinary teams to optimize patient care and streamline communication.