Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
Generic
Jennifer  Abeka

Jennifer Abeka

Manchester ,Greater Manchester

Summary

Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Reliable Support Worker with [Number] years of experience. Delivers medication management and adapts care planning with person-centred approach. Well-versed in hoists and mobility aids. Specialises in Special Educational Needs and Disabilities (SEND) clients. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with [Number] years of experience building community and developing social skills through incremental therapeutic techniques. Caring and empathetic [Job Title] with [Number] years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation. Detail-oriented technical support engineer with solid skills in resolving technical issues in hardware and software. Resourceful, flexible and committed team player. Reliable in meeting tight deadlines to meet demands. Logical thinker with top problem-solving abilities. Communicates well with non-technical audiences for speedy resolutions. Background in delivering exceptional customer service whilst carrying out maintenance and repairs. Focused [Job Title] equipped with technical knowledge and experience to handle range of IT problems. Dependable in completing new installations, maintenance and repair work. Keeps impeccable documentation of repair actions and expertly uses [Software]. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines.

Overview

7
7
years of professional experience

Work history

Care assistant

Mandy Hall
Manchester , Greater Manchester
08.2023 - Current
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Care assistant

Gugu Adegoke
Manchester , Greater Manchester
06.2023 - Current
  • Supported service users to identify their own needs, goals, and tailored support to suit them
  • Worked alongside clients to develop robust support plans to help them achieve their goals
  • Adopted a person-centred approach designed to equip service users to plan and direct their own support more independently in future
  • Worked closely with the clinical teams including Psychiatric consultants, CPNs, Medical doctors, nurses, and Social Workers to offer users a combination of recovery-focused and clinical interventions
  • Liaised with the clinical and recovery teams to support individuals to manage their mental health symptoms, build and practise coping skills and practically apply the knowledge
  • Helped people to develop coping strategies learned and apply them to day-to-day situations to promote independent living
  • Supported service users to reconnect to themselves, others, and their local community by helping them to identify and grow their strengths and skills, build their resilience, and develop personal and practical resources to self-manage and stay well
  • Successfully supported residents to identify move-on options at the start of their trajectory and set goals, timelines for achieving this, which were incorporated into their recovery care plans.
  • Submitted reports to manager regarding status of client.
  • Monitored client health conditions and reported immediate issues to manager.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
  • Helped design and update treatment plans based on progress and health developments.
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
  • Assisted with rehabilitative care following treatment plans established by health professionals.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Positioned, lifted and transported patients with limited mobility.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Updated families regularly on patient progress and treatment plan changes.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.

Care Support Worker

Eugene Osei Tutu
Accra, Ghana
09.2020 - 07.2021
  • Facilitated patient movement and daily personal care support
  • Assisted to feed and ensure nutritious and healthy meals for clients
  • Engaged clients in daily activities to encourage health and mental wellness of patients
  • Assisted in maintaining safe, clean, and positive client environments
  • Completed light housekeeping duties in residences
  • Observed and documented client behaviors
  • Updated patient files and completed required documentation
  • Managed a caseload of three to six patients at a time
  • Always maintained client confidentiality
  • Offered clinical support from wound care to medication administration.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Monitored patient symptoms and progress to boost health outcomes.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Prepared tasty and healthy meals to meet dietary requirements.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Updated first aid training to protect client welfare.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Ran community programmes to limit further client intervention and follow-up care.
  • Adapted support where possible to increase service accessibility.
  • Helped service users to gain ability to function independently in society.
  • Assessed clients and documented information for records and analysis.
  • Listened to clients' current struggles to signpost relevant support.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Reported on clients' progress to evaluate service impact.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Recruited clients for programmes based on their needs.
  • Led workshops under professional supervision.
  • Collaborated with external support providers to maintain good care continuity.
  • Identified key client needs to develop targeted support programmes.
  • Recommended clients for specific treatment programmes to aid timely recovery.
  • Assisted service users to obtain and access community resources.
  • Developed tailored action plans whilst prioritising pressing concerns.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Highlighted additional support provisions to maximise clients' growth opportunities.
  • Liaised with external and internal professionals to provide holistic support.

Nurse

Solomon Batu
Cape Coast , Ghana
01.2022 - 04.2023
  • Helped to feed and clothed over 1000 less privileged.
  • Monitored and recorded patient condition, carrying out and reporting regular observations.
  • Delivered life support with updated first aid and CPR training.
  • Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
  • Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
  • Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
  • Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
  • Supported physicians and consultants with tests and procedures.
  • Prioritised health problems to assist patients in complex, urgent or emergency situations.
  • Quickly responded to medical emergencies, working calmly and professionally under pressure.
  • Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
  • Maintained accurate, up-to-date patient records, maximising data accuracy.
  • Administered oxygen and medication to achieve optimum health outcomes.
  • Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
  • Established positive rapport with patients and families through active listening and compassionate care.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Administered medication in line with stringent drug regulations.
  • Used oral, topical and IV medications to manage patient symptoms.
  • Coordinated care across large wards based on patient priorities and requests.
  • Handled patients' hygiene needs in support of personal dignity and optimum wellness.
  • Worked with clinical team to carry out prescribed treatments addressing individual patient needs.

Nurse

Rita Amoako
Kumasi , Ghana
09.2016 - 05.2020
  • Ghana
  • Received calls, gathered & verified information from clients, answered their queries and assisted them accordingly
  • Resolved problems creatively and used tact and diplomacy to find common ground and achieved win-win outcomes
  • Educated customers on new products and services kept up to date information on all existing products and services and accurately explained them to customers
  • Built rapport, clarified, and managed conversational flow and ensured long-term loyalty
  • Managed upset customers and defused challenging situations to enhance customer satisfaction and loyalty
  • Followed proper technical escalation procedure of customers' complaints to appropriate departments for resolution
  • Frequently delegated to manage a team of over 20 direct employees with responsibilities in customer relations management.
  • Monitored and recorded patient condition, carrying out and reporting regular observations.
  • Delivered life support with updated first aid and CPR training.
  • Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
  • Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
  • Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
  • Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
  • Supported physicians and consultants with tests and procedures.
  • Prioritised health problems to assist patients in complex, urgent or emergency situations.
  • Quickly responded to medical emergencies, working calmly and professionally under pressure.
  • Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
  • Maintained accurate, up-to-date patient records, maximising data accuracy.
  • Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
  • Administered oxygen and medication to achieve optimum health outcomes.
  • Established positive rapport with patients and families through active listening and compassionate care.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Administered medication in line with stringent drug regulations.
  • Assisted patients with healing and recovery after surgery.
  • Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
  • Helped deliver stabilising and life-saving treatments during medical emergencies.
  • Stayed up-to-date on the latest nursing developments to provide best patient care.
  • Leveraged person-centred care to develop care plans and enhance recovery process.
  • Complied with quality healthcare standards to uphold hospital reputation.
  • Advised on dietary, nutrition and illness prevention.
  • Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
  • Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
  • Dealt with emergencies with calm and composure.
  • Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
  • Supported community health initiatives and delivered seminars targeted at specific patient groups.
  • Participated in health education programmes and nurse education activities in clinical and community settings.
  • Facilitated research into [Area of study] and compiled information for technical papers.
  • Oversaw, trained and mentored student and junior nursing staff.
  • Assisted team with developing balanced care plans incorporating physical, mental and social needs.
  • Followed modern nursing standards for optimum treatments and patient protection.
  • Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
  • Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
  • Handled patients' hygiene needs in support of personal dignity and optimum wellness.
  • Used oral, topical and IV medications to manage patient symptoms.
  • Coordinated care across large wards based on patient priorities and requests.

Education

Bachelor of Science - Nursing

Christian Service University College,Ghana
Kumasi
05.2020

Skills

  • Emotional support giving
  • Behaviour Observation
  • Companionship
  • House Keeping
  • Customer service
  • Time management
  • Decision making
  • Team Collaboration
  • Effective communication
  • Conceptual and Analytical
  • Budgets and Forecasts
  • Continuous Improvement
  • Life skills development
  • Care plan development
  • Medication administration
  • Personal care
  • Clean driving record
  • Activities of Daily Living
  • Care needs assessment
  • Social care
  • Safeguarding policies
  • Support group management
  • Quality improvement techniques
  • Intervention techniques
  • Documentation expertise
  • Development support
  • End-user training

Accomplishments

  • Energetic and self-motivated Support Worker who is very organised and skilled at managing the needs of clients
  • Having been raised in a large family and been the first born has entrenched in me, a deep sense of responsibility and accountability for the wellbeing of others around me
  • In addition, my role, as customer service provider has helped me develop empathy, problem solving ability, effective communication skills, patience, attention to details, cheerful disposition, going the extra mile, motivational and supervisory skills among others which are also requisite skills to be a good care giver.

Languages

English/ Twi
Advanced
C1

Timeline

Care assistant

Mandy Hall
08.2023 - Current

Care assistant

Gugu Adegoke
06.2023 - Current

Nurse

Solomon Batu
01.2022 - 04.2023

Care Support Worker

Eugene Osei Tutu
09.2020 - 07.2021

Nurse

Rita Amoako
09.2016 - 05.2020

Bachelor of Science - Nursing

Christian Service University College,Ghana
Jennifer Abeka