Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jenni Matthews

London

Summary

Enthusiastic, energetic and dedicated professional with over 10 years of experience working with children in various educational settings. Proven ability to support children with special educational needs and disabilities, and a strong background in safeguarding. Experienced attendance officer, receptionist, and office administrator lead, adept at managing administrative tasks efficiently. Skilled in using data-driven approaches to enhance student well-being and academic performance.

I use a balance of essential care and training to help children learn and feel supported. By combining my enthusiasm, compassionate nature and aptitude for learning, I create an environment that is inspiring, creative, safe and adaptive to each individual child’s needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Attendance Officer

The Crest Academy
01.2024 - Current
  • Liaise and hold meetings with parents, children, EWO and staff to discuss attendance and behavioural issues.
  • Manage data entry and student’s records using SIMS and CPOMS software to accurately input, maintain, and update attendance records
  • Analyse student absence patterns, truancy, and disciplinary actions and provide information to teachers and pastoral staff.
  • Place daily calls to parents to determine reasons for absences.
  • Monitor attendance patterns to identify and intervene in cases of chronic absences linked to safeguarding concerns.
  • Hold meetings with parents and carers to understand and address individual student needs.
  • Build rapport with students and parents to facilitate important discussions about attendance.
  • Ensure all attendance and safeguarding policies are consistently applied and adhered to across the school.
  • Challenge and motivate pupils to make positive choices about their learning, behaviour, and attendance needs by offering support and guidance to raise attendance and improve punctuality.
  • Conduct regular safeguarding training sessions for staff, ensuring up-to-date knowledge of child protection protocols.
  • Refer students for additional support and create attendance support plans.
  • Manage student discipline and behaviour interventions in collaboration with teachers and counsellors.
  • Use data-driven decision-making processes to monitor student progress and adjust instructional practices.
  • Reviewing students' attendance histories to discuss and decide on the approval of holiday and other time off request
  • Train staff on attendance duties and provide ongoing support to staff to ensure proficiency in attendance-related tasks.

Receptionist and Lead Office Administrator

The Crest Academy
04.2023 - 01.2024

Reception Duties:

  • Answer and direct phone calls to the appropriate personnel.
  • Greet and assist visitors, ensuring a welcoming and professional environment.
  • Manage front desk activities, including handling inquiries and providing information.

Office Administrator Duties

  • Schedule and organise appointments, meetings, and reservations.
  • Maintain and update school schedules and calendars
  • Order and manage office and classroom supplies, ensuring necessary materials are available.
  • Perform clerical duties such as copying, emailing, printing and sorting mail, making spreadsheets, implementing data from software.
  • Maintain and update student records and databases.
  • Process and file important school documents and records.
  • Communicate effectively with parents, students, school staff, to ensure smooth operation of school activities.

SENCO

St Augustines CoE Secondary School
09.2020 - 03.2023
  • Supported SEN students in classes, collaborating with teachers to assist students in both classroom and 1:1 settings.
  • Experience working with students with diverse needs, including Down Syndrome, Autism, and ADHD.
  • Served as a mentor for students with behavioral needs and significant trauma in a trauma-informed school environment, undergoing specialized trauma training and safeguarding training for vulnerable students.
  • Curated and led Art Therapy sessions three times a week.
  • Developed and taught bespoke lessons based on the EQUALS curriculum for SEND students.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Collaborated with other educators and support staff to create a cohesive and inclusive learning environment, ensuring all students received appropriate accommodations.
  • Fostered a positive learning environment by promoting respect, empathy, and collaboration among all students regardless of ability level or background.
  • Provided ongoing feedback to parents regarding their child''s progress, collaborating on strategies for success both at school and at home.

Cover Teacher

Vibe Teaching Agency
01.2017 - 09.2020
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

Nursery Practitioner

Clerkenwell Mount Nursery
02.2015 - 08.2017
  • Supporting and engaging babies and children from the ages of 6 months to 5 years
  • Assisting with food preparation and feeding
  • Improved parent-teacher communication by providing regular updates on child progress and addressing concerns in a timely manner.
  • Provided exceptional care for infants and toddlers, attending to their physical needs while fostering emotional wellbeing.
  • Empowered young learners' independence through guided self-help tasks like dressing up or caring for personal belongings.
  • Continuously updated knowledge of early childhood education best practices through attending professional development workshops and reading relevant research articles.
  • Implemented daily routines and activities to stimulate and engage children.

Education

High School Diploma -

Glenwood High School
Sydney NSW
08.2012

Level 3 Early Childhood And Primary Teaching - Level 3 In Children's Services

Bankstown Community College
Sydney, NSW
07.2011

Skills

  • Attendance records maintenance
  • Ability to build relationships with students, parents and guardians
  • Training other staff members
  • Knowledgeable and trained in safeguarding practices and child protection protocols
  • Proficient in SIMS, CPOMS, Microsoft Office
  • Teamwork and collaboration
  • Conflict resolution
  • Self management capabilities
  • Proficient in managing administrative tasks, including scheduling, record-keeping, and correspondence

Certification

  • Safeguarding Certificate - Current
  • DBS - Current
  • First Aid Certificate - Current

References

Jessica George 

The Crest Academy

Headteachers Assistant

jessica.george@crest.e-act.org.uk

Timeline

Attendance Officer

The Crest Academy
01.2024 - Current

Receptionist and Lead Office Administrator

The Crest Academy
04.2023 - 01.2024

SENCO

St Augustines CoE Secondary School
09.2020 - 03.2023

Cover Teacher

Vibe Teaching Agency
01.2017 - 09.2020

Nursery Practitioner

Clerkenwell Mount Nursery
02.2015 - 08.2017

High School Diploma -

Glenwood High School

Level 3 Early Childhood And Primary Teaching - Level 3 In Children's Services

Bankstown Community College
Jenni Matthews