Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Visa/Right To Work
Timeline
Generic

Jennelyn Bunagan

Darlington,Co Durham

Summary

Dedicated healthcare professional with background in health management and dialysis, known for delivering compassionate and patient-centered care. Demonstrates outstanding communication and teamwork skills, ensuring effective patient education and adherence to data confidentiality standards. Proficient in clinical care and medical administration with a strong focus on flexible and excellent time management. Also a seasoned healthcare documentation quality assurance specialist with a typing speed of 70 to 80 words per minute, offers proven history of success in creating quality-focused medical reports. Committed to enhancing patient outcomes through continuous professional development as well as learning new skills.

Overview

19
19
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Dialysis nurse

Diaverum UK Ltd
Darlington, Durham
07.2024 - Current
  • Administers dialysis treatments to patients, ensuring comfort and safety.
  • Monitors vital signs during dialysis treatment, responding swiftly to changes.
  • Works with clinical team to carry out prescribed treatments addressing individual patient needs. Also responsible in assessing and oftentimes managing other co-existing patient medical conditions, not solely focusing on hemodialysis treatment itself.
  • Looks after patient's well being, especially those with safeguarding concerns and coordinating accordingly with the safeguarding team.
  • Provides emotional support to patients and families coping with challenges of chronic kidney disease.
  • Maintains accurate medical records for effective patient management.
  • Responds promptly to emergency situations, providing critical first aid as necessary.
  • Adheres strictly to health and safety regulations whilst administering dialysis treatments.
  • Oversee dialysis treatment from start to finish.
  • Secures blood works and handled in accordance with regulatory requirements.
  • Enhances continuity of care by coordinating activities with external specialists and health providers.
  • Actively engaged in continuous professional development activities to stay abreast of latest trends in nephrology nursing practice.
  • Conducts regular audits on nursing practices for quality improvement efforts.

Team Leader/Quality Assurance Specialist

Digital Transcription Systems
Oklahoma, United States
04.2020 - 07.2024
  • With vast knowledge of medical terms, medications, and lab values, persistently worked towards developing standards for employee performance review related to accurate creation and processing of patient chart/healthcare documentation.
  • Remotely worked with the Philippine team and United States of America team. Hired 50% of employees, thereby increasing production, client satisfaction, and profit.
  • Excellent IT skills and was authorized to set up healthcare platforms remotely for employees and troubleshoot network issues.
  • Typing speed of 70 to 80 words per minute.
  • Documented workman's compensation claims (United States), focused mainly on client assessment and correlating with objective clinical findings, therefore aided in determining coverage of treatment and missed work compensation as well as its extent. Also aided in the legal process of claims, if they were to go for mediation or deposition.
  • Facilitated communication between employees and management.
  • Updated patient charts using electronic medical records system.

Registered Nurse

VRP Medical Center
Mandaluyong City, Philippines
08.2019 - 12.2019
  • Monitored patient vitals and necessary signs.
  • Responded to emergency situations quickly within appropriate procedures.
  • No permanent ward assignment and was continuously rotated in: Emergency Department, Medical-Surgical ward, Pediatric ward, Infectious Disease ward, OB/GYN/Labor and Delivery ward.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.
  • Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.
  • Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
  • Performed all tasks with patient-centered focus while seeking opportunities for improvement of processes and treatments.
  • Dispensed medications and administered pharmacological and non-pharmacological interventions via IVs, subcutaneous and intramuscular injections, as well as orally or rectally.
  • Established positive rapport with patients and families through active listening and compassionate care.
  • Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
  • Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.

Production Supervisor in Healthcare Documentation

VueScribe Healthcare Management, Inc.
Mandaluyong City, Philippines
10.2010 - 07.2019
  • Worked closely with management to manage staff levels.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Monitored job flow and distributed work load amongst team members.
  • Ensured that the office functions properly through all shifts of seven-day week and through all growth and development stages, including management of network connection both local and client servers.
  • Effectively communicated with employees, management, and clients as well as held weekly staff meeting, client conference call, and management review.
  • Created and maintained employees' schedule, work assignments, and incentives.
  • Created, reviewed, and audited patient charts/medical documentation when needed/short staffed.

Medical Transcriptionist/Editor

ScribeWell, Ltd.
Makati City, Philippines
11.2008 - 09.2010
  • Followed strict safety standards, patient protection requirements, and legal guidelines.
  • Documented patient encounter information, laboratory results, and correspondence for records.
  • Transcribed medical information for patient or facility records, typing speed average of 70 to 80 words per minute.
  • Maintained strict confidentiality throughout medical transcription.
  • Kept library of medical files, records and technical documentation.

Medical Transcriptionist/Editor

SPi Technologies
Paranaque City, Philippines
11.2006 - 09.2010
  • Transcribed medical dictations with typing speed of 80 WPM.
  • Transcribed medical information for patient or facility records.
  • Documented patient encounter information, laboratory results, and correspondence for records.
  • Maintain patient referrals, including linking to existing records, diagnostic reports and other related information with outstanding accuracy.
  • Updated patient charts using electronic medical records system.

Education

Bachelor of Science - Nursing

St. Paul University Manila
Manila, Philippines
06.2002 - 03.2006

High School Diploma -

St. Mary's Academy
Pasay City, Philippines
06.1998 - 03.2002

Skills

  • Flexible
  • Broad clinical knowledge
  • Medical Administration
  • Excellent time management
  • Adult acute and critical care
  • Patient education
  • Compassionate care
  • Patient-centered care
  • Data confidentiality
  • Outstanding communication
  • Teamwork
  • Strong IT skills
  • Typing speed 70 to 80 wpm

Affiliations

  • Organize disaster/hurricane relief donation drive and distribution of goods
  • Coordinate and be involved in community outreach programs

Certification

NMC Registered - Adult Nursing

Passed the Occupational English Test per the NMC Standards

References

References available upon request.

Visa/Right To Work

Can provide evidence of right to work in the UK.

Timeline

Dialysis nurse

Diaverum UK Ltd
07.2024 - Current

Team Leader/Quality Assurance Specialist

Digital Transcription Systems
04.2020 - 07.2024

Registered Nurse

VRP Medical Center
08.2019 - 12.2019

Production Supervisor in Healthcare Documentation

VueScribe Healthcare Management, Inc.
10.2010 - 07.2019

Medical Transcriptionist/Editor

ScribeWell, Ltd.
11.2008 - 09.2010

Medical Transcriptionist/Editor

SPi Technologies
11.2006 - 09.2010

Bachelor of Science - Nursing

St. Paul University Manila
06.2002 - 03.2006

High School Diploma -

St. Mary's Academy
06.1998 - 03.2002
Jennelyn Bunagan