Jennah Razzaq
Renfrewshire
Summary
A highly skilled professional with expertise in on-the-spot thinking, multitasking proficiency, and upbeat customer interaction. Demonstrates exceptional cash handling precision and time management efficiency, remaining resilient under pressure. Possesses strong product knowledge and proficiency in Duolingo, aiming to leverage these skills for continued career growth and excellence in customer service roles.
Overview
4
4
years of professional experience
Work history
Home baker
Dolc1bakes
Renfrewshire
02.2024 - Current
- Maintained functionality of baking equipment, ensuring smooth operation.
- Boosted sales by introducing new, seasonal product lines.
- Incorporated feedback from customers into future baking endeavours for continuous improvement.
- Utilised creative skills to develop visually appealing bakery items.
- Adapted recipes to meet specific dietary requirements, increasing product range.
Volunteering
Houston United Football Team
07.2024 - 04.2025
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Shop assistant
family grocer
Glasgow, Cumbria
11.2021 - 01.2025
- ability to use a cash register.
- basic numeracy skills.
- opened and closed store by completing security , cleaning and financial skills.
- delivered on store targets with strong sales and customer service skills.
- encouraged customer loyalty.
- improved availability and inventory accuracy with precise stock counts , contacting vendors to request replacements for depleted items.
Education
Scottish Qualifications Certificate - Higher's - English , Administration and IT , Modern Studies - Pending
Gryffe High school
Renfrewshire 04.2001 -
Scottish Qualifications Certificate - National 5- English , Maths , Physical Education , Modern Studies , Biology
Gryffe High School
Renfrewshire 08.2023 - 05.2024
Skills
On-The-Spot thinking
- Multitasking proficiency
- Upbeat customer interaction
- Cash handling precision
- Time management efficiency
- Resilient under pressure
- Strong product knowledge
- Duolingo
Affiliations
- Football , Baking , Writing
Timeline
Volunteering
Houston United Football Team
07.2024 - 04.2025
Home baker
Dolc1bakes
02.2024 - Current
Scottish Qualifications Certificate - National 5- English , Maths , Physical Education , Modern Studies , Biology
Gryffe High School
08.2023 - 05.2024
Shop assistant
family grocer
11.2021 - 01.2025
Scottish Qualifications Certificate - Higher's - English , Administration and IT , Modern Studies - Pending
Gryffe High school
04.2001 -
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