Jenna Larsson
Stockholm
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying peoples needs to develop and deliver creative solutions.
Overview
23
23
years of professional experience
Work History
Team Leader Commercial Credit
American Express
Stockholm
02.2022 - Current
Team Leader Consumer Credit
American Express
Stockholm
01.2019 - 02.2022
Team Leader Customer Service Finland CEN
American Express
Stockholm
03.2017 - 01.2019
Line Instructor Sweden CEN
American Express
Stockholm
10.2016 - 03.2017
Customer Service
American Express
Stockholm
08.2013 - 09.2016
Preferred Customer Service
UPS
Stockholm
2007 - 2013
Cruising Hostess for Children
Tallink Silja
Stockholm
1999 - 2007
Waitress
Swedish food company
Ireland
06.2001 - 08.2001
Manager for Housekeeping
A.H.L Constructions Viik
Stockholm
1995 - 1999
Education
Omsorgsprogrammet
Stadshagens Vårdgymnasium
Stockholm06-1995
Skills
- Flexible
- Reliable & Trustworthy
- Training & Development
- Work Planning and Prioritization
- Creative Problem Solving
- Employee Relations
Languages
Finnish
First Language
English
Proficient (C2)
C2
Swedish
Proficient (C2)
C2
Timeline
Team Leader Commercial Credit
American Express
02.2022 - Current
Team Leader Consumer Credit
American Express
01.2019 - 02.2022
Team Leader Customer Service Finland CEN
American Express
03.2017 - 01.2019
Line Instructor Sweden CEN
American Express
10.2016 - 03.2017
Customer Service
American Express
08.2013 - 09.2016
Waitress
Swedish food company
06.2001 - 08.2001
Preferred Customer Service
UPS
2007 - 2013
Cruising Hostess for Children
Tallink Silja
1999 - 2007
Manager for Housekeeping
A.H.L Constructions Viik
1995 - 1999
Omsorgsprogrammet
Stadshagens Vårdgymnasium
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