Jenna Holmes
Chelmsford,Essex
Summary
Motivated merchandising and operations professional with 3 years experience supporting retail inventory, product launches, purchase orders, and stock allocation across multiple locations. Confident analysing sales and stock data to improve product availability and operational efficiency, with strong organisational skills and a collaborative approach. Eager to contribute commercial insight and analytical ability to a fast-paced merchandising or similar team.
Overview
6
6
years of post-secondary education
3
3
years of professional experience
Work history
Merchandising Admin Assistant
Totes Isotoner
Billericay, Essex
2025.03 - Current
- Providing administrative support to both field-based and head office merchandising teams
- Allocating to 3,000+ Tesco stores and 300+ multi-category stores, ensuring accurate and timely distribution.
- Preparing weekly reports on sales, stock, and availability.
- Identifying trends and recommending data-driven actions.
- Managed SKU creation of new products whilst analysing stock performance to identify markdown opportunities and optimise inventory levels.
- Coordinated stock replenishment by raising purchase orders to retailer DCs and investigating any fulfilment or delivery issues to minimise disruption.
- Produced store allocation plans for new products using sales analysis to align stock levels with customer demand.
Sales Assistant
Co-op
South Woodham Ferrers, Essex
2024.07 - 2025.03
- Improved customer service by efficiently handling queries and complaints.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Conducted daily inventory checks to manage stock levels accurately.
- Supported promotional activity by implementing price changes, promotional displays, and seasonal merchandising.
- Assisted with stock deliveries, accurately checking and organising inventory to support efficient store operations.
- Developed strong communication, organisation, and problem-solving skills while working in a busy customer-facing environment.
Operations Apprentice Supply Planning
Benefit Cosmetics
Chelmsford, Essex
2023.03 - 2024.07
- Supported end-to-end stock management operations across 8+ boutiques in London and Ireland, ensuring optimal inventory levels and product availability.
- Coordinated and executed product launches, collaborating cross-functionally to meet deadlines and maintain brand standards.
- Processed retailer orders accurately and efficiently, ensuring timely fulfilment and delivery.
- Managed product returns and resolved stock and logistics queries, providing effective solutions to maintain operational continuity.
- Oversaw supply order management, maintaining clear communication with internal teams and external partners.
- Produced regular reports and contributed to data analysis to support operational decision-making.
- Managed the disposal of expired and damaged stock in line with company policies, maintaining accurate inventory records and minimising stockholding costs.
Education
NVQ Level 3 - Business Administration
Lifetime Training
Remote 2023.03 - 2024.07
GCSEs -
William De Ferrers School
South Woodham Ferrers, Essex 2017.09 - 2022.05
Skills
- Adaptability to changing trends
- Inventory management
- Stock allocations and replenishment
- Sales analysis
- Microsoft systems (Excel, Powerpoint, Outlook)
- Inventory Optimisation
- Stakeholder management
- Proactive approach
Timeline
Merchandising Admin Assistant
Totes Isotoner
2025.03 - Current
Sales Assistant
Co-op
2024.07 - 2025.03
Operations Apprentice Supply Planning
Benefit Cosmetics
2023.03 - 2024.07
NVQ Level 3 - Business Administration
Lifetime Training
2023.03 - 2024.07
GCSEs -
William De Ferrers School
2017.09 - 2022.05