Jenna Beattie
Falkirk,Scotland
Summary
English Studies graduate and current Law student with proven experience tutoring English online. Skilled at adapting lessons to diverse student needs. Experienced in independent working, mentoring, and providing clear, supportive guidance through roles in tutoring, voluntary advice work, and customer service. Highly organised, patient, and effective in both online and in-person learning environments.
Overview
6
6
years of professional experience
Work history
Barista
Forth Valley College
Falkirk
10.2024 - Current
- Manage the coffee bar independently during evening shifts, serving students attending night classes.
- Demonstrate reliability, organisation, and customer service in a solo-working environment.
- Build rapport with students and staff, strengthening communication skills relevant to tutoring.
Volunteer Generalist Adviser
Citizens Advice Bureau
Falkirk
09.2024 - Current
- Provide guidance and advice to clients on a wide range of issues.
- Translate complex information into clear, accessible explanations — a skill directly transferable to tutoring.
- Maintain confidentiality and professional standards while supporting individuals from diverse backgrounds.
Online Maths and English Tutor
Self Employed
Falkirk
04.2020 - 05.2021
- Delivered online tutoring sessions to secondary school students, tailoring lessons to individual needs.
- Improved student exam performance significantly, with several students progressing from ‘D’ to ‘A’ grades.
- Focused on grammar, vocabulary, reading comprehension, and academic writing skills.
- Used online tools and resources effectively to engage students in a virtual learning environment.
Cafe Supervisor
The Milkbarn/RM Reid and Son
Falkirk
09.2023 - 04.2024
- Trained and supported new staff, developing mentoring and leadership abilities.
- Ensured high-quality service in a fast-paced environment, building strong communication and interpersonal skills.
Customer Assistant
Watt Brothers
Falkirk
04.2019 - 10.2019
- Assisted customers and handled queries, developing problem-solving and service skills.
Education
LLB - Scots Law
University of Glasgow
Glasgow, Glasgow City 09.2024 -
Bachelor of Arts, Second Class Upper Division - English Studies
University of Stirling
09.2019 - 06.2023
St Mungo's RC High School, Falkirk
08.2013 - 04.2019
Skills
- English tutoring & lesson planning
- Strong written and spoken communication
- Online teaching & digital platforms
- Academic support & exam preparation
- Patience & adaptability with teenagers
- Independent working & time management
- Problem-solving & conflict resolution
- Cross-cultural awareness
References
References available upon request.
Certificates and Training
University Module Representative
ASDAN Peer Mentoring Certificate
Qualified Generalist Advisor (Citizens Advice)
Timeline
Barista
Forth Valley College
10.2024 - Current
Volunteer Generalist Adviser
Citizens Advice Bureau
09.2024 - Current
LLB - Scots Law
University of Glasgow
09.2024 -
Cafe Supervisor
The Milkbarn/RM Reid and Son
09.2023 - 04.2024
Online Maths and English Tutor
Self Employed
04.2020 - 05.2021
Bachelor of Arts, Second Class Upper Division - English Studies
University of Stirling
09.2019 - 06.2023
Customer Assistant
Watt Brothers
04.2019 - 10.2019
St Mungo's RC High School, Falkirk
08.2013 - 04.2019
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