JENIKA GROVER
Ealing,Greater London
Summary
Dynamic professional with expertise in team collaboration and leadership, complemented by a strong foundation in food safety and hygiene knowledge. Demonstrates exceptional computer and digital literacy, ensuring efficient operations and communication. Known for a friendly, professional, and approachable demeanour, adept at tactful complaint handling and maintaining a positive attitude under pressure. Host and hostess experience further enhances ability to manage diverse customer interactions with patience endurance. Committed to leveraging skills for continued growth in hospitality management.
Overview
4
4
years of professional experience
Work history
Bartender
[Current Workplace]
Ealing
07.2025 - 09.2025
- Ensured cleanliness and organisation of bar, contributing to positive customer experience.
- Worked closely with team members during peak hours to facilitate smooth operations.
- Built strong relationships with regular patrons, promoting loyalty and retention.
- Provided a variety of drinks tailored to meet customer needs.
Front of House Member
Sons + Daughters
King's Cross
06.2024 - 10.2024
- Delivered exceptional customer service to enhance overall satisfaction.
- Managed high volume orders during peak hours while maintaining service quality.
- Handled store opening and closing procedures to ensure operational readiness.
- Prepared and served hot and cold beverages promptly, ensuring optimal temperature and presentation.
- Uphold rigorous hygiene standards across all front-of-house areas.
Private Tutor
Self Employed
02.2022 - 03.2023
- Delivered 1-to-1 tutoring in key academic subjects, tailoring methods to individual learning styles.
- Supported exam preparation and developed effective study skills for students.
- Cultivated positive relationships with students and parents to foster a supportive learning environment.
- Managed scheduling and lesson planning, ensuring consistency in educational delivery.
Education
GCSEs - 9 subjects graded between 5-9
Dormers Wells High School
A Levels - Biology, Chemistry, Psychology
Dormers Wells High School
Skills
- Team collaboration and leadership
- Food safety and hygiene knowledge
- Strong computer and digital literacy
- Friendly, professional, and approachable
- Tactful complaint handling
- Patience endurance
- Positive attitude under pressure
- Host and Hostess experience
Accomplishments
- Head of School Netball Team
- Duke of Edinburgh Bronze Award
Hobbies and Interests
- Cooking
- Running
- Reading
- Going on nature walks
References
References available upon request.
Timeline
Bartender
[Current Workplace]
07.2025 - 09.2025
Front of House Member
Sons + Daughters
06.2024 - 10.2024
Private Tutor
Self Employed
02.2022 - 03.2023
A Levels - Biology, Chemistry, Psychology
Dormers Wells High School
GCSEs - 9 subjects graded between 5-9
Dormers Wells High School
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