Jen Wicksted
Winsford,Cheshire
Summary
Focused professional with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and recognising strengths within the team, coaching to further success. A sincere problem solver, applying extensive experience and using industry contacts to seek solutions. Dedicated to improving company sales goals and meeting business objectives while promoting a positive culture within the organisation.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
National Channel Manager
Accord UK Ltd
Winsford, Cheshire
2019.09 - Current
- Commercially driven role, accountable for sales of £55m FY 24-25 with account base, delivered profitable revenue growth of 27% YoY within one account, led a one day campaign delivering additional revenue of £1.2m across full commercial team
- Strategic approach - Key Account Plans written and delivered, ensuring cross functional support requirement clear and aligned to company goals
- Strong account base experience, with Alliance, AAH and Phoenix all either current or within the last 5 years. Shortline/DSP experience additionally
- Manage a small team, mentor with the wider business, creating a commercial development programme which has been delivered within the business. Maintain regular and positive engagement across functions/key stakeholders
- Experience of penalty exposure management, working with supply chain to mitigate risk and deliver best outcomes for the business and its customers
- Negotiation of RWM deals with Phoenix and Alliance for specific local Spec Brand launches, joint working with Spec Brand team for successful delivery
Commercial Account Manager
Accord UK Ltd
Winsford, Cheshire
2017.10 - 2019.08
- Responsible for Phoenix subchannels Numark and PSUK, ensuring commercial growth of Accord portfolio within both organisations.
- Increased revenue and presence via Numark Generics scheme by securing switch from third to second in cascade, sales inc. from >£1m 17/18 to £6.8m 18/19, £9.6m 19/20.
- Increased revenue and presence via PSUK Generics scheme from £21.4m 17/18 to £25.2m 18/19, £29.9m 19/20.
- Utilised commercial relationships and supply chain understanding to problem solve (launch of OTC lines in Accord portfolio)
- Engaged 'virtual team' with strong cross functional working aligned to business strategy to deliver on target
- Promoted to NCM role in under 2 years of service
Key Account Manager - Pharma Services
Phoenix Medical Supplies
Runcorn, Cheshire
2016.07 - 2017.09
- Managed relationships with high profile branded Pharma companies
- Developed joint business plans and led commercial and operational reviews
- Successfully negotiated a solus model for a key manufacturer, to resolve issues with export of their product
- Developed new business opportunities, both with branded and generic accounts
- Cross functional working with operations, supply chain, RP and quality, customer service, buyers, finance, admin team, business intelligence and directorate
Nupharm Direct Trading Op/Generics Buyer
Phoenix Healthcare
Runcorn, Cheshire
2014.08 - 2016.06
- Account management of key generic suppliers
- LTA negotiation with suppliers
- Ensuring stock available during periods of volatility for Rowlands pharmacy, utilising positive relationships
- Sourcing consistent supply at competitive prices
- Reporting trends, analysing service levels, producing reports for senior management
Hospital Category Officer
Phoenix Healthcare
Runcorn , Cheshire
2012.01 - 2014.07
- Delivering comprehensive service to NHS customers, including stock availability on national framework and supporting cost saving solutions external to this
- Meeting key stakeholders both within the NHS and manufacturing to work to improve service and supply
- Developed an over labelling commercial proposition to NHS trusts, working jointly with internal stakeholders to identify core requirements
- Essential point of contact for the hospital sales team and customer services, identifying demand and providing focus lists to increase sales performance in a predominantly service driven arena
Education
ABPI Diploma - Pharmaceuticals
ABPI
2018.04 - 2019.07
A-Levels - Psychology, Biology, Maths
Sir John Deanes Sixth Form College
Northwich, Cheshire 2002.09 - 2004.07
GCSEs -
Weaverham High School
Weaverham, Cheshire 1997.09 - 2002.07
Skills
- Communication skills
- Problem-solving
- Focussed under pressure
- Strategic planning
- Public speaking
- Team building
- Leadership
Timeline
National Channel Manager
Accord UK Ltd
2019.09 - Current
ABPI Diploma - Pharmaceuticals
ABPI
2018.04 - 2019.07
Commercial Account Manager
Accord UK Ltd
2017.10 - 2019.08
Key Account Manager - Pharma Services
Phoenix Medical Supplies
2016.07 - 2017.09
Nupharm Direct Trading Op/Generics Buyer
Phoenix Healthcare
2014.08 - 2016.06
Hospital Category Officer
Phoenix Healthcare
2012.01 - 2014.07
A-Levels - Psychology, Biology, Maths
Sir John Deanes Sixth Form College
2002.09 - 2004.07
GCSEs -
Weaverham High School
1997.09 - 2002.07