Jemma Shaw
Nottingham,Nottinghamshire
Summary
Focused in providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards.
Reliable and committed individual with strong organisational skills and keen eye for detail. Proficient in maintaining cleanliness and order, ensuring safe and hygienic environment. Dedicated to delivering high standards and making positive impact in the job role.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
10
10
years of professional experience
Work history
Cleaner
John Pye Auctions
Nottingham , Nottinghamshire
02.2024 - 05.2024
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Secured premises at end of shift, ensuring safety of all areas.
- Promoted good maintenance habits amongst team members through regular training sessions.
- Kept communal areas tidy and well-organised for optimal functionality.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Community home care worker
Nottingham city council
Nottingham , Nottinghamshire
01.2017 - 12.2017
- Prepared healthy meals considering dietary requirements, improving client nutrition.
- Responded swiftly in emergency situations, ensuring immediate action was taken for client safety.
- Carried out household chores for a clean and safe living environment.
- Managed medication schedules for accurate and timely administration.
- Communicated effectively with other healthcare professionals for comprehensive client care coordination.
- Worked flexible hours including nights and weekends to provide 24 and 7 support for clients.
- Assisted with personal hygiene tasks, promoting dignity and respect for service users.
- Maintained detailed records of care plans to ensure continuity of care.
- Ensured safety by monitoring home conditions regularly, preventing accidents and injuries.
- Provided emotional support to clients, enhancing their mental wellbeing.
- Offered companionship to clients, reducing feelings of loneliness and isolation.
- Upheld strict confidentiality rules related to medical histories or health conditions of patients.
- Participated actively in team meetings about patient care planning.
Retail worker
B&M
Nottingham , Nottinghamshire
10.2014 - 04.2016
- Operated till and served customers
- Stocked shelves
Education
Diploma of Higher Education - Women’s hairdressing
Clarendon college
Nottingham 07.2015
Skills
- Adaptable under pressure
- Strong initiative
- Deep-Cleaning expertise
- Health and Safety Compliance
- Kitchen deep cleaning
- Exceptional communicator
- Housekeeping
- Strong work ethic
- Flexibility in tasks
- Time efficiency
Timeline
Cleaner
John Pye Auctions
02.2024 - 05.2024
Community home care worker
Nottingham city council
01.2017 - 12.2017
Retail worker
B&M
10.2014 - 04.2016
Diploma of Higher Education - Women’s hairdressing
Clarendon college