Summary
Work history
Education
Skills
Interests
Languages
Timeline
BusinessDevelopmentManager
JEMMA MORRIS-CLARK

JEMMA MORRIS-CLARK

Mitcham,London

Summary

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

Work history

Nail technician

Hackbridge nails
Hackbridge, Sutton
10.2023 - 12.2023
  • Delivered personable and friendly service to encourage return custom.
  • Listened to customer requests and concerns, making each client feel valued and understood.
  • Stored chemicals correctly for optimal safety.
  • Created visual nail designs based on customer requests.
  • Covered front desk when required, booking appointments and answering phone calls.
  • Sterilised equipment and kept salon tidy.
  • Responded to customer requests and concerns in timely manner.
  • Gave high-quality manicures and pedicures, tailoring treatments to clients' preferences.
  • Explained different nail and polish options, enabling clients to make decisions.

Education

Overton

NVQ Level 2 -

CARSHALTON COLLEGE
09/2022 - 07/2023

Skills

  • Strong communication skills - Able to listen to others and express ideas positively
  • Building relationships - Friendly and approachable, able to quickly build rapport
  • Team player - Enjoy working with others to meet and exceed targets
  • Customer service - Natural ability to help others and interact with customers
  • Influencing others - Enjoy selling products and dealing with queries
  • IT skills - Confident using all
  • Microsoft Office applications and Adobe software
  • Nail preparation
  • Body waxing
  • Manicures and pedicures
  • Eyebrow shaping
  • Eyelash and brows tinting

Interests

My interests include drawing as I am particularly artistic and have a creative mind, this also includes my passion for graphic design as I like to experiment with photo editing software. In my spare time I like to socialise and adventure outdoors with my friends. I also enjoy doing beauty related topics i practice nail art and waxing at college and home and have now moved onto my level 3 in beauty With many more opportunities, for me now. working with and around people is what I enjoy most and having experience at a salon has showed me many different scenarios where I’m able to build a feeling of safety when clients are around me so I’m looking for something that will be a great position for me that loves socialising and making people happy. 

Languages

English
Fluent

Timeline

Nail technician

Hackbridge nails
10.2023 - 12.2023

Overton

NVQ Level 2 -

CARSHALTON COLLEGE
09/2022 - 07/2023
JEMMA MORRIS-CLARK