Jemima Todd

• Deliver premium hospitality, exceptional guest experience and operational support across prestigious sporting, motorsport, racing and private events.
• Represent Audi and Revolut within the exclusive Audi Fusion Lounge at the British Grand Prix, delivering five-star hospitality to VIP and high-profile guests in a premium international event environment.
• Experience includes The Oval, Silverstone Circuit, Warwick, Huntingdon and Newmarket Racecourses, Snetterton Circuit and Sandringham Flower Show, demonstrating adaptability across a wide range of venues, clients and event formats.
• Trusted with additional responsibilities including supporting Team Leaders, onboarding and mentoring new staff, and acting as a key communication link between hospitality teams and management to ensure the successful delivery of events.
• Recognised by management for strong performance and entrusted with additional responsibilities as a Host at the Sandringham Flower Show, working closely with the management team to coordinate front-of-house operations, acting as the first point of contact for staff and guest queries, resolving customer concerns, and ensuring the efficient coordination of restaurant service during busy periods.

● Supported bar operations within a high-volume festival environment, ensuring efficient service during busy trading periods.

● Worked as Chef de Pass, coordinating between the kitchen and front-of-house teams to ensure accurate, timely food service and smooth communication throughout service.

● Assisted with stock replenishment and maintaining the efficient day-to-day operation of festival catering outlets.

• Carried out grain sampling, laboratory testing and quality assurance procedures.
• Coordinated intake operations and communicated effectively with drivers and site teams.
• Maintained compliance with health, safety and operational procedures.
• Demonstrated excellent organisation, attention to detail and time management during peak periods.
• Assisted with logistical decision-making and efficient site operations.

• Delivered exceptional customer service within a busy hospitality environment.
• Operated EPOS systems and processed cash and card transactions accurately.
• Managed food and beverage service while maintaining high standards of customer care.
• Assisted with stock replenishment and day-to-day operational duties.
• Developed strong communication and multitasking skills while working under pressure.

• Supported the delivery of live music events within a professional events environment.
• Assisted with guest-list management, ticketing and front-of-house operations.
• Contributed to a positive guest experience throughout event delivery.
• Sorted out last-minute changes efficiently to ensure seamless running of events.

• Created promotional content and engaged audiences across social media platforms.
• Boosted online presence through regular updates and posts on various social media channels.
• Researched industry trends, keeping the company's digital presence up-to-date.

• Processed invoices and maintained accurate financial records.
• Entered financial information into corporate database for easy access and retrieval.