JEMI MARIA FRANCIS

Administrative assistant

Jupiter Fincorp Limited

Northampton, Northamptonshire

10.2024 - 05.2025

Streamlined operational tasks for better productivity.
Carried out research tasks to aid strategic planning processes.
Scheduled meetings, ensured smooth business operations.
Improved office efficiency by organising filing systems.
Enhanced office functionality by troubleshooting minor technical issues promptly and efficiently.
Boosted team morale by coordinating team building activities.
Coordinated travel plans for successful business trips.
Managed data entry tasks for accurate record-keeping.
Ensured office supplies were well-stocked for uninterrupted workflow.
Achieved high-quality results by proofreading and editing company reports.
Managed front desk duties to ensure smooth operation of reception area.
Contributed to team effort by accomplishing related results as needed.
Assisted in the preparation of regularly scheduled reports for upper management review.
Enhanced communication with team by scheduling and coordinating meetings.
Streamlined workflow by prioritising tasks according to urgency and importance.
Maintained office supplies inventory for seamless operations.
Improved office efficiency by organising and maintaining digital filing systems.
Distributed correspondence for efficient dissemination of information across departments.
Processed client requests for enhanced customer satisfaction.
Managed incoming calls, ensured effective communication channels.
Supported budgeting process through careful expense tracking and reporting activities.
Handled sensitive information, maintained confidentiality at all times.
Ensured data accuracy with meticulous record keeping practices.
Performed general clerical duties as required, contributed to overall operational efficiency.
Assisted in HR duties, improved staff onboarding experience.
Resolved administrative problems by analysing information and identifying solutions.
Communicated professionally with clients, cemented positive relationships.
Handled petty cash transactions, ensured proper financial management within office.
Responded to telephone enquiries from clients, vendors and members of public.
Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
Promoted welcoming environment while managing receptionist area and fielding requests for information.
Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
Received and screened high-volume internal and external communications, calls and email.
Handled incoming calls for staff, answering questions, directing calls and documenting messages.
Supported staff with administrative needs for photocopying, faxing and filing.
Examined, scanned and input documents in software system.
Processed new customer orders, coordinated related documentation and adjusted account balances.
Worked flexible hours, covering nights, weekends and bank holidays.
Offered friendly, efficient customer service and handled challenging situations with ease.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Increased customer satisfaction by resolving issues.
Used Microsoft Word and other software tools to create documents and clear communications.

Summary

Overview

Work history

Administrative assistant

Education

MBA - Business Administration

Master of Engineering - Engineering

Bachelor Of Engineering -

Skills

Timeline

Administrative assistant

MBA - Business Administration

Master of Engineering - Engineering

Bachelor Of Engineering -

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