Summary
Overview
Work history
Education
Skills
Timeline
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Jemimah Riha Hoque

Birmingham,West Midlands

Summary

Committed and dedicated person, willing to expand knowledge and perspective on surrounding peers. I am eager to take on greater responsibilities, handling them with great care, and providing solutions to the best of my ability. Motivated and enthusiastic when communicating with others with a great sense of collaboration within teamwork settings.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Makeup Artist Shadowing

NayArtistry
Birmingham, Aston
06.2023 - 09.2024
  • Carried out thorough skin and patch testing to ensure customer safety throughout makeup applications and treatments.
  • Built positive customer relations through communication, continuously developing loyalty and repeat business.
  • Maintained a smooth-running, efficient appointment diary, ensuring continued professionalism and positive customer experiences.
  • Monitored current market trends to offer cutting-edge advice and guidance, enhancing company reputation consistently.
  • Maintained high levels of service quality by keeping current on fragrance and beauty trends through social media and communication.
  • Continuously exceeded client expectations, providing tailored advice and demonstration on how to create trend-forward looks.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Consulted with clients to understand and meet individual beauty needs.
  • Kept up-to-date with industry standards, trends and techniques.
  • Adhered to safety and sanitation standards, using single-use applicators to reduce risks.

Money Exchange Enterprises

Haq Enterprises LTD
Birmingham, Aston
05.2023 - 09.2024
  • Prevented fraud by verifying customer identities and validating transaction details.
  • Monitored evolving foreign exchange rates and tracked trends.
  • Completed currency exchanges following current, accurate rates.
  • Built and strengthened customer relationships through positive communication and rapport building.
  • Took care to verify transactions and maintain security protocols, protecting institution from avoidable losses.
  • Organised transfers to move money between customer accounts, between customers, and between businesses.
  • Processed cash deposits and withdrawals for customers.
  • Helped customers complete credit card and general bill payments in-person or via online banking system.
  • Provided outstanding customer care, offering friendly greetings, service and accurate currency exchange.
  • Opened and closed currency exchange facilities, maintaining strict adherence to security procedures.
  • Accessed computerised financial information to answer questions related to specific accounts.

Education

GCSEs - English

Aston Manor Academy
Birmingham, Aston
09.2018 - 06.2023

A-Levels - English Literature, Sociology, Applied Law

Aston Manor Academy
Birmingham
09.2023 -

Skills

  • Relationship building - Building a good rapport with others in social spaces and schools
  • Customer engagement - Allowing customers to provide opinions and offer suggestions to them
  • Problem-solving -
  • Communication skills
  • Leadership
  • Great Time Management
  • Punctuality
  • Reliability
  • Perception Skills
  • Great comprehension skills
  • Good comprehension analysis skills


Timeline

A-Levels - English Literature, Sociology, Applied Law

Aston Manor Academy
09.2023 -

Makeup Artist Shadowing

NayArtistry
06.2023 - 09.2024

Money Exchange Enterprises

Haq Enterprises LTD
05.2023 - 09.2024

GCSEs - English

Aston Manor Academy
09.2018 - 06.2023

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Jemimah Riha Hoque