Summary
Overview
Work history
Education
Skills
Timeline
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jemimah Scarlett-Osbourne

Maidstone,Kent

Summary

Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.

Offering strong foundation in customer service and communication, with positive attitude and willingness to learn. Knowledgeable about handling transactions, maintaining store presentation, and assisting customers with queries. Ready to use and develop teamwork, problem-solving, and time management skills

Good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Overview

2
2
years of professional experience

Work history

Receptionist

Skoda
Royal Tonbridge Wells, Kent
11.2024 - Current
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Maintained an organised reception area for a professional business environment.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.

Sales assistant

The Works
Maidstone, Kent
10.2023 - 10.2024
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Collaborated effectively with team members to meet sales targets.
  • Utilised excellent communication skills to provide detailed product information.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Built strong relationships with regular customers for repeat business.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Demonstrated products effectively leading to increased sales conversions.

Office assistant

Shirley high school
Shirley, Croydon
02.2023 - 05.2023
  • Improved office efficiency by organising and managing files.
  • Enhanced communication for better team coordination by answering calls and emails promptly.
  • Strengthened office operations with diligent maintenance of supply inventory.
  • Facilitated smoother meetings by preparing meeting rooms and materials in advance.
  • Expedited document processing to enhance office productivity.
  • Assisted in the creation of presentations for improved client engagement.
  • Maintained a tidy reception area, creating a positive impression on visitors.
  • Coordinated staff schedules, ensuring smooth daily operations.

Education

GCSEs -

Shirley high school
Shirley, Croydon
06.2022 - 07.2022

Skills

  • Organisational efficiency
  • Keyboard typing speed
  • Patience and composure
  • Telephone operation
  • Flexible
  • Customer Service
  • Calm under pressure
  • Attention to Detail
  • Strategic planning
  • Project scheduling
  • Conflict Resolution
  • Medical terminology
  • Microsoft Office Suite
  • Just In Time stock control
  • Shipping and receiving
  • Microsoft Office
  • Telephone skills
  • Trustworthy
  • Meeting coordination
  • Greeting customers
  • Clear communication
  • Calendar management
  • Well-presented
  • VIP guest experience

Timeline

Receptionist

Skoda
11.2024 - Current

Sales assistant

The Works
10.2023 - 10.2024

Office assistant

Shirley high school
02.2023 - 05.2023

GCSEs -

Shirley high school
06.2022 - 07.2022

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jemimah Scarlett-Osbourne