Stella Achiaa
Manchester,Greater Manchester
Summary
Detail-oriented professional with expertise in electronic mail software, dispatch scheduling, and imaging software proficiency. Demonstrates strong capabilities in batch scanning understanding and shelf organisation, ensuring efficient shop floor maintenance. Committed to time efficiency management and safety protocol adherence while effectively handling customer queries.
Knowledgeable about processing orders with precision and maintaining accurate records. Strong communication and organisational skills, coupled with knack for problem-solving and teamwork. Ready to use and develop skills in data entry, customer service, and inventory management in Order processor role.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Order processor and packer
Hamilton Pharmaceuticals
Stockport, Greater Manchester
2024.11 - 2025.03
- Involved in regular stocktakes to ensure accurate inventory control.
- Streamlined warehouse operations through meticulous sorting of merchandise before packing.
- Accomplished faster order turnover by swiftly processing incoming stock deliveries.
- Completed work following safety rules for best working practices.
- Cleaned and tidied work areas to meet inspection requirements.
Order processor
Regatta
Fort, Cheetam Hill, Greater Manchester
2024.09 - 2024.11
- Managed a high volume of orders during peak times, ensuring business continuity without sacrificing quality service.
- Monitored shipments until final destination for complete customer satisfaction.
- Collaborated closely with warehouse staff for timely preparation and dispatch of goods ordered.
- Improved return processes, resulting in higher customer retention rates.
Packing and stock assistant
Adidas
Hatfield, Hertfordshire
2023.04 - 2024.10
- Assisted in warehouse cleaning, promoting a safer work environment.
- Packed orders efficiently, speeding up shipping times.
- Complied with all relevant regulations whilst disposing of waste from the packing area.
- Conducted routine checks on packaging materials, ensuring they are fit for purpose.
- Enhanced customer satisfaction by carefully checking items against order forms before dispatch.
- Monitored stock levels regularly, ensuring no item runs out of supply unexpectedly.
- Used handheld scanning equipment to maintain accurate inventory records.
Shop assistant
Reinee Group of companies
Watford, Hertfordshire
2020.08 - 2022.06
- Handled queries regarding products, providing detailed information as necessary.
- Handled cash register efficiently, ensuring accurate transactions.
- Directed customers towards fitting rooms when needed for convenient try-on experience.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
Education
Diploma of Higher Education - Education
Saint Monica college
Ghana 2016.09 - 2019.09
Skills
- Electronic mail software
- Dispatch scheduling
- Imaging software proficiency
- Batch scanning understanding
- Shelf organisation
- Shop floor maintenance
- Time efficiency management
- Safety protocol adherence
- Customer query handling
Timeline
Order processor and packer
Hamilton Pharmaceuticals
2024.11 - 2025.03
Order processor
Regatta
2024.09 - 2024.11
Packing and stock assistant
Adidas
2023.04 - 2024.10
Shop assistant
Reinee Group of companies
2020.08 - 2022.06
Diploma of Higher Education - Education
Saint Monica college
2016.09 - 2019.09