Jemima Haire
Brighton
Summary
I am a great team worker who likes engaging with those around me. I work hard, I'm reliable, driven and honest (and a bit of a perfectionist!) I have a good sense of humour and have always been a strong communicator.
I like doing everything to the best of my ability, and I always try my absolute hardest to make sure I don’t let people down. This is including my strong track record of communicating with customers and getting to know them in order to suggest the most optimal products/experience which will create a positive environment whilst increasing sales.
Another huge matter of importance is the relationship I have with my team in my workplace, I always strive to have positive and open communications especially within my Person In Charge role where I have substantial influence on my teams work ethic and strive for success.
Overview
2026
2026
years of professional experience
Work history
Person In Charge (PIC)
Victoria Secret
Brighton, United Kingdom
07 2025 - Current
- Fostered positive working environment by promoting open communication amongst team members.
- Proficient in executing banking operations, conducting till lifts, and performing full cash reconciliations in my role.
- Enhanced team productivity by implementing effective workflow processes.
- Enforced company policies consistently, fostering a fair work environment.
- Ensured adherence to industry regulations whilst managing daily operations.
- Handled customer complaints swiftly, enhancing customer satisfaction.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Led by example delivering first-class customer care during till, fitting room and sales floor service.
- Streamlined operational efficiency for improved business performance.
- Ensured health and safety compliance with regular audits.
- Trusted with opening and closing procedures in my role as Person in Charge.
SALES ASSOCIATE
Victoria Secret
Brighton , East Sussex
2024.04 - 2025.01
- Stayed abreast with latest industry trends to provide accurate advice to customers.
- Maintained up-to-date knowledge of current promotions and discounts to inform customers appropriately.
- Created a safe environment within the Fitting Rooms for women to feel able to ask for a measurement or attend to any help that they needed.
- Facilitated smooth checkout process for enhanced customer satisfaction.
- Ensured store cleanliness for a welcoming shopping environment.
- Handled cash transactions accurately to avoid discrepancies.
- Resolved customer complaints promptly, improving customer retention rates.
- Increased customer satisfaction by providing exceptional service.
- Created visually appealing merchandise displays attracting more foot traffic into the store.
- Demonstrated products effectively, resulting in increased interest and sales.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
TEAM MEMBER
BUMBLE Tents & Events
Ditchling
2022.05 - 2022.09
- I have good problem solving skills aswell as listening and carrying out instructions
- I'm confident with technology
- Organised, gathered and put together equipment and soft furnishings in whatever weather with unique specifications from customers for each glamping tent
- It was important to keep in good spirits with a good sense of humour and work closely in a united team to ensure a high quality outcome for customers (and us!)
- It included travelling to numerous different destinations so planning, preparation and organisation were essential
ASSISTANT
Mindful Mosaics After school club
Brighton
2018.09 - 2019.05
- Assisted the teacher in preparing and setting up the classroom in anticipation of the children's arrival, varying from 9-10 years old
- Whilst the class was in session I would be supporting the children and offering a helping hand when it was needed; this would include using the equipment, advising potentially dangerous tasks (eg
- Using tile cutters) and advising on different designs and patterns where necessary
- As part of the mindful experience, I helped the children choose their favourite essential oil to put on a cotton wool pad that they could smell during meditation time at the end of the session which they could then take home
- During the meditation time, I would clean the classroom and put all the equipment and artwork away safely and securely
Education
Certified Mental Health First Aider -
MHFA England
London 01/2026 -
A-Levels - Politics, Criminology and Sociology
BHASVIC
Brighton, East Sussex, EnglandGCSEs - Maths, English Literature, English Language, Double Science, History, Classics, Art
Brighton Girls
Brighton, East Sussex, EnglandSkills
- Team worker
- Engaging
- Reliable
- Honest
- Sense of humour
- Strong communicator
- Handling difficult customers
- Patience and persistence
- Store maintenance
- Empathetic listener
- Supervisory oversight during shifts
- Sales techniques
- Product knowledge
- Outgoing and enthusiastic
- Conflict resolution
- Operational support
- Problem-solving and decision-making under pressure
- Promoting a positive and motivating team environment
- Store opening and closing procedures
- Cash handling, till lifts, full cash reconciliation and banking
Affiliations
- I am a voracious reader of many genres.
- I enjoy socialising with friends and colleagues.
- Travelling; I travelled across Central America between January and April 2025 going to Guatemala, Costa Rica, Nicaragua and Panama where I developed a level of resiliency throughout and enjoyed learning about new cultures and different approaches to life.
Timeline
SALES ASSOCIATE
Victoria Secret
2024.04 - 2025.01
TEAM MEMBER
BUMBLE Tents & Events
2022.05 - 2022.09
ASSISTANT
Mindful Mosaics After school club
2018.09 - 2019.05
Person In Charge (PIC)
Victoria Secret
07 2025 - Current
Certified Mental Health First Aider -
MHFA England
01/2026 -
A-Levels - Politics, Criminology and Sociology
BHASVIC
GCSEs - Maths, English Literature, English Language, Double Science, History, Classics, Art
Brighton Girls