Jekatarina Kapisnikova
Maidstone,Kent
Summary
Dedicated healthcare professional with extensive expertise in domiciliary care operations and procedures, ensuring compliance with CQC regulations and safeguarding patient rights. Demonstrates proficiency in risk management techniques, emergency response readiness, and infection control protocols, while maintaining patient confidentiality and GDPR compliance. Skilled in coordinating multidisciplinary teams, implementing care protocols, and managing home care scheduling using advanced software systems. Committed to upholding ethical standards and advocating for service users' rights with a compassionate and approachable demeanour. Career goals include enhancing disease management education and expanding dementia care expertise to improve patient outcomes.
Overview
2
2
years of professional experience
Work history
Care coordinator apprentice
Kent SCP
Maidstone, Kent
11.2025 - Current
Rota planning and rostering
Customer service both dealing with enquires and complaints making sure all relevant compliance procedures are adhered to.
Leasing with carers to complete reviews and well being checks.
Support with compliance procedures and reports
Answering the phone
Emergency on call cover dealing with emergencies
Domiciliary care worker
Kent SCP
Maidstone, Kent
10.2023 - Current
Assisted with personal care and everyday tasks
shopping support
escorting duties
emotional well being and support
participated in complex care
Supporting with everyday household chores.
Preparing meals/drinks
Supported people with mental health and learning disabilities
reporting safeguarding issues and emergencies in line with company procedures.
Follow the provided rota in a timely manner
Education
Master of Science - Bio Medical science
Middlesex University
London, England 09.2015 - 07.2016
Bachelor of Science - Medicine
Riga Stradins University
Riga Latvia 09.2008 - 07.2014
NVQ Level 3 - Lead adult care
Paragon Skills
Home study 04.2025 -
Skills
- Emergency response readiness
- Understanding of equality act
- Risk management in healthcare
- Patient rights upholding
- Service Users rights upholding and safeguarding
- deep understanding of domacilary care operations and procedures
- Compliance with cqc regulations
- Tactful diplomacy
- Reliable dependability
- Home visit experience
- Responsive flexibility
- Implementation of care protocols
- Adaptable to patient needs
- Dementia care expertise
- Approachable demeanour
- Coordination of multidisciplinary teams
- Referral process familiarity
- Risk management techniques
- Ethical understanding
- Multitasking efficiency
- Flexible work hours availability
- Knowledge of cqc standards
- Resilient under pressure
- Patient confidentiality adherence
- Safeguarding procedures knowledge
- Knowledge of gdpr compliance
- Medication Administration
- Medical terminology
- On-call rota coverage
- Infection control protocols
- People Planner and ACP software
- Patient advocacy
- Home care scheduling
- Care planning and rostering
- Staff scheduling and rostering
- Compassion and understanding
- Disease management education
- CQC standards compliance
- First Aid trained
- Care management software
- [Software] scheduling systems
References
References available upon request.
Timeline
Care coordinator apprentice
Kent SCP
11.2025 - Current
NVQ Level 3 - Lead adult care
Paragon Skills
04.2025 -
Domiciliary care worker
Kent SCP
10.2023 - Current
Master of Science - Bio Medical science
Middlesex University
09.2015 - 07.2016
Bachelor of Science - Medicine
Riga Stradins University
09.2008 - 07.2014