JEFFERSON KROL

• problem-solving skills and planning in a fast-paced production environment. Know the most cost-effective and efficient processes for getting things done, with a focus on continuous improvement.
• Led shifts and motivated team to drive the production plan.
• Excellent communication and computer skills
• Passionate about delivering customer satisfaction and quality product.
• Coordinated daily tasks, ensuring smooth workflow within the team.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Delegated tasks to make best use of individuals' skills.

• Manage the workload in the department
• Manage the team of Operatives and Team Leaders in a professional manner
• Ensure that the department is kept clean and well organised at all times
• Effectively and professionally, communicate with stakeholders and other teams
• Develop the skills and knowledge of the team ensuring that team members are signed off on required machinery
• Ensure that information is captured in an accurate and timely fashion to complete the businesses quality systems
• Communicate effectively with the senior team to ensure that products are delivered according to the customers' requirements
• Ensure that Health and Safety regulations are followed throughout the department
• People management including investigations, return to works, absence management and inductions
• Work with management to ensure that KPI's are met regarding labour usage, vision completion and agency usage
• Encourage a LEAN manufacturing and continuous improvement culture
• Reviewing all of the processes within your area to increase efficiency, productivity and quality while striving to lower cost
• Create a team culture so that operational excellence is achieved at all time.

• Conducted quality checks for raw materials and finished products
• Ensured packing team completed timesheets accurately and in line with company procedures
• Ensuring that all pre-start checks are completed and to a satisfactory level
• Upheld high standards when supervising team of 13 packing staff to ensure pace and efficiency
• Conducted monthly stock checks to identify shortages and discrepancies to improve inventory processes
• Provide technical training to co-workers/new staff, clearly interpreting jargon for ease of comprehension
• Maintained technical quality assurance to meet customer satisfaction objectives.

• Prepared variety of different written communications, reports and documents
• Exceeded goals through effective task prioritization and great work ethic
• Collaborated with 30 team members to achieve target results
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
• Performed inspections and routine maintenance on equipment
• Recognized upset conditions, determining cause, and took appropriate corrective action
• Performed equipment servicing and preventative maintenance to maintain optimal operational productivity
• Liaised with engineering team to resolve breakdowns
• Monitored machine function and performance, quickly diagnosing malfunctions to reduce operational downtime
• Produced QA samples
• Attended to needs of teammates for seamless production (making a 100% safe environment)
• Trained Machine operative in Quality control Weight, Size, 30 mins Check...), Health and Safety procedures.

Encouraged and mentored 50 employees to boost performance and remove process inefficiencies.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

• Established objectives to offer team members clear roadmap to help company achieve overall goals.

• Managed team of employees, overseeing hiring, training and professional growth of employees. • Learned new skills and applied to daily tasks to improve efficiency and productivity.

• Used Microsoft Word and other software tools to create documents and other communications. •

• Carried out day-to-day duties accurately and efficiently.

• Increased customer satisfaction by resolving issues. Proved successful working