Summary
Overview
Work History
Education
Skills
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Timeline
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Jeff Lake

Tenterden,KENT

Summary

Dynamic and results-driven professional with expertise in IT Sales Operations Management and Account/Relationship Management. Proven track record in Corporate Business Development, driving Revenue Growth & Optimisation through effective Sales Pipeline Management. Skilled in Team Building & Leadership, enhancing Client Satisfaction & Retention, and excelling in Presentation & Demos. Committed to achieving client acquisition and retention goals while fostering long-term business relationships.

Overview

2026
2026
years of professional experience

Work History

Head of IT

Cranbrook

Head of Business Studies, Economics and IT

Sidcot School
Sidcot, Bristol

Business Studies/Economics and IT Teacher

Ardingly College
Haywards Heath, Sussex

Trainee Chartered Accountant

Dixon Wilson
Haywards Heath, Sussex

Navigation Officer

CP Ships

Global IT Client Director

Ericsson
, UK/Sweden
  • Conducted customer surveys and recommended ways of improving customer satisfaction.
  • Led service level agreement reviews to confirm customer satisfaction.
  • Kept track of current and potential clients needs to recommend new applicable products and services.

Managing Director

Bethany Language School
, Kent
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Established performance metrics, resulting in increased team efficiency.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.

Part-Time Teacher Economics/Politics

Sackville School
09.2022 - 02.2025
  • Teaching Level Politics, Economics, to year 12 and 13
  • Teaching Remote Students Economics, Politics and Business Studies, GCSE and A Level

Supply Teacher Business Studies/Economics/Politics/I.T.

Stocks Tuition
09.2022 - 02.2025
  • Teaching A Level Business Studies, Economics, I.T., Accounting to year 10, year 11, year 12 and 13
  • Individual and group teaching as required
  • Remote and in person
  • Examination preparation focus

Business Development Manager

Teksystems
01.2021 - 01.2022
  • Conducted market research to identify potential IT related clients and industry trends
  • Established and nurtured strong relationships with key decision-makers within prospective client organisations
  • Streamlined workflow by managing diverse range of business administration tasks
  • Drove business and revenue growth by delivering quality services as a business development specialist
  • Identified and secured new business opportunities through cold calling, email campaigns, and other lead generation methods
  • Utilised extensive IT related contact base to generate opportunities

Senior Global Client Director

Dimension Data / NTT
01.2007 - 01.2020
  • Led all aspects of IT related business development, account management, and channel optimisation in line with expectations
  • Conducted client engagements within existing account portfolio to collect requirements and determine optimal solutions
  • Served as primary point of contact for key accounts and resolved issues in a professional manner
  • Generated sales progress reports for senior management stakeholders while highlighting ongoing successes
  • Developed and executed sales / marketing strategies in line with core objectives
  • Utilized various Sales Methodologies such as SPIN, MEDDIC, and Sandler Sales Methodology
  • Ensured successful deal closures by delivering persuasive solution presentations to key decision-makers
  • Increased sales of SaaS, professional services, and solutions by identifying as well as securing opportunities within existing accounts
  • Achieved significant growth across all accounts by building strong relationships and demonstrating understanding of unique IT landscape within NTT
  • AI focused with Google
  • Leveraged professional expertise to secure major contracts for CX, Networking, Managed Services, UC, Cybersecurity, WAN provisioning, SaaS, and Cloud solutions
  • Achieved target every year and generated substantial new business such as Google, Apple and many others

Education

Master of Business Administration - Accounting Focused

Edinburgh University
Edinburgh
07.2029

Bachelor of Science - Social Studies

University of Sussex
YORK
07.2026

Politics - Education

University of York
York
07.2026

Skills

  • IT Sales Operations Management
  • Account / Relationship Management
  • Team Building & Leadership
  • Corporate Business Development
  • Client Satisfaction & Retention
  • Revenue Growth & Optimization
  • Sales Pipeline Management
  • Presentation & Demos
  • Client Acquisition & Retention

Custom

  • Business Development Manager, Teksystems, Global, 09/01/21, 09/01/22, Conducted market research to identify potential IT related clients and industry trends., Established and nurtured strong relationships with key decision-makers within prospective client organisations., Streamlined workflow by managing diverse range of business administration tasks., Drove business and revenue growth by delivering quality services as a business development specialist., Identified and secured new business opportunities through cold calling, email campaigns, and other lead generation methods., Utilised extensive IT related contact base to generate opportunities.
  • Senior Global Client Director, Dimension Data / NTT, Global, 01/01/07, 01/01/20, Led all aspects of IT related business development, account management, and channel optimisation in line with expectations., Conducted client engagements within existing account portfolio to collect requirements and determine optimal solutions., Served as primary point of contact for key accounts and resolved issues in a professional manner., Generated sales progress reports for senior management stakeholders while highlighting ongoing successes., Developed and executed sales / marketing strategies in line with core objectives., Utilized various Sales Methodologies such as SPIN, MEDDIC, and Sandler Sales Methodology., Ensured successful deal closures by delivering persuasive solution presentations to key decision-makers., Increased sales of SaaS, professional services, and solutions by identifying as well as securing opportunities within existing accounts., Achieved significant growth across all accounts by building strong relationships and demonstrating understanding of unique IT landscape within NTT., Leveraged professional expertise to secure major contracts for CX, Networking, Managed Services, UC, Cybersecurity, WAN provisioning, SaaS, and Cloud solutions., Achieved target every year and generated substantial new business such as Google, Apple and many others.
  • Part-Time Teacher Economics/Politics, Sackville School, 09/01/22, Present, Teaching Level Politics, Economics, to year 12 and 13., Teaching Remote Students Economics, Politics and Business Studies, GCSE and A Level.
  • Supply Teacher Business Studies/Economics/Politics/I.T., Stocks Tuition, 09/01/22, Present, Teaching A Level Business Studies, Economics, I.T., Accounting to year 10, year 11, year 12 and 13., Individual and group teaching as required., Remote and in person., Examination preparation focus.

Timeline

Part-Time Teacher Economics/Politics

Sackville School
09.2022 - 02.2025

Supply Teacher Business Studies/Economics/Politics/I.T.

Stocks Tuition
09.2022 - 02.2025

Business Development Manager

Teksystems
01.2021 - 01.2022

Senior Global Client Director

Dimension Data / NTT
01.2007 - 01.2020

Head of IT

Cranbrook

Head of Business Studies, Economics and IT

Sidcot School

Business Studies/Economics and IT Teacher

Ardingly College

Trainee Chartered Accountant

Dixon Wilson

Navigation Officer

CP Ships

Global IT Client Director

Ericsson

Managing Director

Bethany Language School

Master of Business Administration - Accounting Focused

Edinburgh University

Bachelor of Science - Social Studies

University of Sussex

Politics - Education

University of York
Jeff Lake