Results-driven Business Intelligence Analyst with over 4.5 years of experience in data analysis, business process optimization, and digital transformation. Holds a Master’s degree in Data Science with expertise in Power BI, SQL, and Microsoft Office tools. Experienced in ESG frameworks, sustainability analytics, and regulatory reporting. Proven ability to develop data-driven solutions, create interactive dashboards, and support strategic decision-making. Seeking to leverage analytical expertise and technical proficiency in a sustainability-focused role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Analyst
Dorset Healthcare University NHS Foundation Trust
07.2025 - Current
Analyse large volumes of NHS 111 call-handling and operational data to identify trends, risks, and performance issues, supporting operational, clinical, and strategic decision-making.
Design, develop, and maintain complex performance and workforce dashboards covering call performance, staffing levels, and MIU breaches, ensuring high data quality, accuracy, and timeliness.
Produce high-quality management information (MI) reports and respond to ad hoc intelligence requests from senior leaders and clinical teams.
Lead regular data walkthroughs and deep-dive sessions with clinical leaders and senior managers, translating complex analytical findings into clear, actionable insights.
Collaborate with multidisciplinary operational and clinical teams to ensure intelligence outputs align with service requirements and support effective decision-making.
Line-manage and support a team of Information Analysts, providing supervision, workload prioritisation, performance management, and development guidance.
Ensure analytical outputs are delivered to agreed standards and timelines, fostering a culture of continuous improvement within the analytics function.
Undertake workforce and activity forecasting for peak demand periods (e.g. Christmas and Easter, directly supporting roster planning and service resilience for Health Advisors, Clinicians, and GPs.
Contribute to workforce returns and provide regular updates to senior leadership on MIU breaches, operational risks, and performance pressures.
Maintain strong data governance standards, ensuring dashboards and reports are accurate, auditable, and fit for purpose.
Enable data-driven decision-making that improves patient flow, workforce efficiency, and performance management within NHS urgent and emergency care services.
Clinical Engineering Support Worker
NHS Dorset
08.2024 - 07.2025
Managed data analysis and reporting, achieving 100% accuracy in hospital administration updates.
Designed and implemented Power BI dashboards, decreasing manual reporting time by 40%.
Developed and maintained Excel-based data models to optimise procurement processes and minimise supply delays.
Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
Managed confidential information with discretion, upholding data protection standards.
Consultant
Maistering BV
11.2023 - 10.2024
Led a major ESG & Sustainability project, developing a digital business platform to help organizations integrate ESG principles.
Designed and built interactive dashboards in Power BI, improving energy consumption tracking by 50% and reducing carbon footprint analysis time by 40%.
Collaborated with cross-functional teams to develop sustainability features, enabling businesses to monitor and improve their environmental impact by 30%.
Provided data-driven insights to support regulatory compliance and ESG disclosures, reducing reporting errors by 25%.
Business Administrator
Dorset NHS County Hospital
08.2024 - 02.2024
Managed data-driven reports, helping pharmacists optimize stock levels and reduce inventory shortages by 30%.
Spearheaded process improvement initiatives, cutting administrative processing time by 20%.
Utilized Microsoft Excel, PowerPoint, and Word to streamline data management and reporting, improving efficiency by 35%.
Associate Functional Analyst
Maistering BV
05.2021 - 10.2023
Developed data visualization solutions, reducing client analysis time by 50%.
Authored user stories and acceptance criteria, streamlining the development process and increasing productivity by 20%.
Led the implementation of SQL-based data models, improving data retrieval speed by 35%.
Education
Master’s Degree - Data Science
Christ University
Bangalore
01.2021
Bachelor of Science - Mathematics and Computer Science