Jeemon Rajan
London
Summary
Detail orientated individual experienced in administrative procedures. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills. Oversees day-to-day duties with strong planning and organization skills to delivers projects in timely manner. Highly adept in planning, coordinating and executing successful production strategies. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Operations Officer
VFS Global
London
08.2023 - Current
- Verify passports and travel documents for compliance with visa regulations and embassy requirements.
- Process visa applications within established timeframes, ensuring accuracy and timely submissions.
- Provide support to customers on visa requirements, documentation, and application procedures.
- Ensure adherence to embassy guidelines, verifying all forms, fees, and supporting documents.
- Performed User Acceptance Testing (UAT) on the Sweden E-Visa portal, identifying bugs, ensuring functionality met user requirements, supported the successful deployment and transition of the portal for public use.
- Respond to customer inquiries in-person and via email.
- Generate daily operations reports, presenting findings and recommending process improvements.
- Process payments securely via mobile payment solutions and track all transactions.
- Managed Visa At Your Doorstep service, facilitating application submissions for customers.
Meter Operative
Lowri Beck Services Limited
London
01.2023 - 07.2023
- Read electricity, gas or water meters and recorded consumption.
- Adhered to instructions incorporating quality, safety and good manufacturing practices.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Observed condition of equipment to identify defects.
- Followed established routes to take readings of meter dials.
- Communicated with business owners and residential customers to gain access to meter.
- Inspected meters for unauthorized connections.
- Answered questions regarding meter readings and deescalated over several situations regarding tickets or other information.
- Managed over 50 client visits per day.
Service Operations IP SME
Clarivate
Noida
10.2020 - 11.2022
- Participated in special projects related to process efficiency.
- Generated weekly reports, detailing findings and advising recommendations for strategic decision making.
- Assessed processes, procedures and work practices for strengths and weaknesses.
- Oversaw database to maintain updated records and accuracy.
- Organized team building activities to foster professional relationships with staff.
- Ensured that team of 6 IP Analysts adhered to quality standards and guidelines throughout renewal management process.
Senior Specialist - Data Validation
Anaqua India LLP
Gurugram
11.2019 - 10.2020
- Analyzed large datasets of client portfolio, highlighting data discrepancy and providing actionable recommendations.
- Processed confidential data and information following strict guidelines.
- Assessed processes, procedures and work practices for strengths and weaknesses.
- Using of company software: Acclaim IP to extract Patent records from various sources such as EspaceNet, Google Patents, PATFT.
Principal IP Analyst
CPA Global Support Services India Private Limited
Noida
09.2016 - 10.2019
- Reviewed legal documents for accuracy and compliance.
- Recorded detailed notes from clients and business stakeholders for further investigation in matters of discrepancy.
- Managed high volume client caseloads through planning and organization.
- Liaised professionally with external legal teams for smooth case management.
Accountant
Frigorifico Allana Private Limited
Sahibabad
09.2014 - 08.2016
- Monitoring day to day production and also evaluation of day to day costs incurred during production.
- Communicating the evaluation of cost reports drawn from the tracking of production to Management.
- Photo copied files, scanned records and filed documents by alphabetical order.
- Sorted and distributed mail to designated recipients to maintain smooth delivery.
Education
Bachelor of Arts - History
University of Delhi
Delhi 07.2011 - 03.2014
Class 12th - AISSCE -
St. Columba's School
Delhi 04.2010 - 03.2011
Class 10th - AISSE -
St. Columba's School
Delhi 04.2008 - 03.2009
Skills
- Teamwork and collaboration
- Reporting and documentation
- Responsive
- Microsoft Office expertise
- Data management
- Ability to prioritize
- Strong problem solver
- Customer service
- Good team player
- Time management
Languages
English
Fluent
Hindi
Native
Malayalam
Advanced
Timeline
Operations Officer
VFS Global
08.2023 - Current
Meter Operative
Lowri Beck Services Limited
01.2023 - 07.2023
Service Operations IP SME
Clarivate
10.2020 - 11.2022
Senior Specialist - Data Validation
Anaqua India LLP
11.2019 - 10.2020
Principal IP Analyst
CPA Global Support Services India Private Limited
09.2016 - 10.2019
Accountant
Frigorifico Allana Private Limited
09.2014 - 08.2016
Bachelor of Arts - History
University of Delhi
07.2011 - 03.2014
Class 12th - AISSCE -
St. Columba's School
04.2010 - 03.2011
Class 10th - AISSE -
St. Columba's School
04.2008 - 03.2009
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